Team Member

About the Role

West Coast Convenience, parent company of Loop Neighborhood Market, Poppy Market, and other gas brands, is a growing network of convenience stores, fuel stations, and car washes across California. Founded in 1978, the company also develops real estate and owns and operates its locations. We are seeking hardworking, dedicated, customer-focused individuals at all levels (including entry level) who enjoy interacting with customers and making a difference.

We offer both full-time and part-time careers for all three shifts (first, second, or third), allowing flexibility to work a schedule that fits your lifestyle. Team Members ensure smooth station operations, contribute to store profitability and growth, and guarantee customer needs are met. We empower employees to offer best-in-class service and expect all team members to embody our core values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety.

Responsibilities

• Managing the cash register throughout the shift, ensuring money stays balanced and customers are assisted in a fast and accurate manner
• Stocking products on shelves and making sure the store looks clean and professional at all times
• Ensuring prompt, efficient and courteous customer service to store customers, vendors, and staff at all times
• Maintaining a clean, customer friendly environment in the store and surrounding property
• Troubleshooting and resolving car wash related issues as needed
• Preparing shift reports at the end of the shifts as per company guidelines
• Crossing and upselling store products and sales to assist in increasing store sales
• Escalating all high-priority issues to their immediate manager
• Additional duties as assigned

Requirements & Qualifications

• Must be able to work a flexible schedule as needed
• Communicate verbally and in writing with various management on store operations in a quick timeline, especially if there are any changes or items that may adversely affect the store's operations
• Ability to read, understand, and write in the English language
• Perform basic math including proper calculation of change, etc.
• Have the ability to validate identification prior to selling tobacco and/or alcohol (as required under applicable laws and regulations)
• Can lift up to 50 pounds
• Ability to climb ladders as needed
• Ability to remain calm and respond to emergencies according to policies and procedures defined by company guidelines
• Tolerate exposure to gasoline fumes and cleaning products
• Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the station)
• Must be 18+ years old to work 1st and 2nd shift
• Minimum of 21 years old to work 3rd shift

Employee Incentives

• Employees with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
• Employees with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
• Employees with us for 5+ years = 0.40 cents off a gallon of fuel
• Maximum 20 gallons and 2 fill ups per week