Team Member

About the role

West Coast Convenience, parent company of Loop Neighborhood Market, Poppy Market, and other gas brands, operates a growing network of convenience stores, fuel stations, and car washes across California. We seek customer-focused individuals at all levels (including entry-level) to join our team. We offer full-time and part-time careers across all three shifts (first, second, or third), providing flexibility to fit your lifestyle. Our company is committed to employee development, offering opportunities to grow within the organization while delivering high-quality, better-for-you products and an exceptional store experience.

Team Members ensure the smooth operation of the station during their shift, contributing to store profitability and meeting customer needs. We empower employees to provide best-in-class service and embody our core values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety.

Responsibilities

• Manage the cash register, ensuring balanced transactions and fast, accurate customer assistance
• Stock products on shelves and maintain a clean, professional store appearance
• Provide prompt, efficient, and courteous customer service to store customers, vendors, and staff
• Maintain a clean, customer-friendly environment in the store and surrounding property
• Troubleshoot and resolve car wash-related issues as needed
• Prepare shift reports at the end of each shift per company guidelines
• Cross-sell and upsell store products to increase sales
• Escalate high-priority issues to immediate management
• Perform additional duties as assigned

Requirements

• Ability to work a flexible schedule as needed
• Strong verbal and written communication skills for quick reporting on store operations
• Proficiency in reading, understanding, and writing in English
• Basic math skills, including proper calculation of change
• Ability to validate identification for tobacco and/or alcohol sales (per applicable laws)
• Capable of lifting up to 50 pounds
• Ability to climb ladders as needed
• Remain calm and respond to emergencies according to company policies
• Tolerate exposure to gasoline fumes and cleaning products
• Ability to work in various temperature environments (coolers, outdoors, and in the station)

Benefits

• Fuel discounts:
  • 0.10 cents off per gallon after 6 months to 3 years of employment
  • 0.30 cents off per gallon after 3 to 5 years of employment
  • 0.40 cents off per gallon after 5+ years of employment

  Maximum benefit: 20 gallons and 2 fill-ups per week.

Additional requirements: Must be 18+ years old for 1st and 2nd shifts; minimum 21 years old for 3rd shift.