Team Member
Reports to: General Manager, Assistant Manager, or Shift Leader
About the role
The line positions are critical to the daily success of the restaurant. Part of our mission is to serve hearty and flavorful food, and it has to be done right! The line is the front lines of our operation, and standards must be exceeded to ensure we execute on our mission.
Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service, and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is built on decades of fire and police service, offering hot and hearty subs piled high with the highest quality meats and cheeses. The brand supports saving lives through the non-profit Firehouse Subs Public Safety Foundation. For the third consecutive year, Firehouse Subs was named the No. 1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and suppliers will donate a portion of purchases to the foundation for lifesaving equipment, with a minimum donation of $1 million.
Responsibilities
- Able to work in a fast-paced environment.
- Maintain excellent menu and product knowledge.
- Accountable for the preparation of the guest’s order.
- Communicate effectively with guests and handle questions and concerns professionally.
- Act as a team player.
- Thank guests sincerely for their business.
- Participate in all Firehouse Subs Public Safety Foundation fundraising initiatives.
- Maintain an organized, stocked, and sanitary workspace.
- Complete other restaurant functions such as cashiering or cleaning as directed by management.
- Maintain a safe work environment, adhering to all food and safety guidelines.
Requirements
- Able to lift up to 50 lbs.