Team Member

Benefits

• 401(k) matching
• Employee discounts

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet and educate guests about concession items, movies, rating systems, and theater directions so guests feel welcomed and well informed about the products.
• Provide outstanding customer service by consistently going above and beyond to ensure all guests enjoy their Emagine experience.
• Identify and recommend additional concession and seating options to enhance the overall movie entertainment experience for our guests.
• Promote our rewards program to every guest to enhance their Emagine experience.
• Accurately process and disburse cash and credit card transactions to ensure a quick and efficient payment processing experience.
• Maintain a clean, welcoming, and enjoyable environment for every guest by monitoring the theater environment and enforcing Emagine’s Code of Conduct.
• Maintain food and beverage quality to ensure guests are served quality products that enhance their Emagine experience.
• Utilize and maintain kitchen equipment such as pizza ovens and fryers while following proper safety measures.
• Maintain restrooms, lobby, and theatres to ensure a comfortable and clean experience for all patrons.
• Other duties as assigned.

Qualifications

• Basic computer skills
• Consistently delivers friendly, knowledgeable, and efficient service that creates an exceptional guest experience.
• Performs assigned duties accurately, safely, and in accordance with established policies, procedures, and quality standards.
• Maintains accurate cash handling and point-of-sale transactions with minimal discrepancies.
• Demonstrates teamwork by communicating effectively, supporting coworkers, and contributing to a positive work environment.
• Maintains clean, organized, and guest-ready facilities, including concessions, auditoriums, restrooms, and lobby areas.
• Actively promotes Emagine products, rewards programs, and current promotions to enhance the guest experience and support theater performance goals.
• Demonstrates reliability through punctuality, professionalism, and consistent adherence to attendance, appearance, and safety expectations.

Physical Demands

• Regularly stand, walk, use hands to finger, handle, or feel, and talk or hear.
• Frequently lift and/or move up to 50 pounds.
• Reach with hands and arms, stoop, kneel, crouch, or crawl.
• Adjust focus for close, distance, and depth vision.

Work Environment

• Noise level in the work environment is usually very loud.

Compensation

Compensation: $12.50 per hour