Team Member

Capriotti’s Sandwich Shop is a fast-growing fast-casual restaurant brand with over 100 locations nationwide and exciting expansion plans ahead. We’re known for our award-winning sandwiches, fresh ingredients, and friendly service that keeps guests coming back.

About the role

This is an entry-level, full-time or part-time position perfect for someone who enjoys working in a fast-paced restaurant environment, providing great customer service, and being part of a supportive team. As a Restaurant Team Member, you will help deliver Capriotti’s mission of “Sharing Our Passion One Sandwich at a Time.” You’ll prepare high-quality food, provide excellent guest service, and maintain a clean and welcoming restaurant environment.

Responsibilities

• Provide friendly and professional customer service to every guest
• Take orders accurately at the register or drive-thru (where applicable)
• Prepare sandwiches, salads, and menu items according to Capriotti’s recipes and quality standards
• Maintain cleanliness and organization throughout the restaurant, including kitchen and dining areas
• Follow food safety, sanitation, and health guidelines at all times
• Handle cash and credit card transactions accurately
• Work collaboratively with team members and shift leaders to ensure efficient service
• Complete required training programs and develop new skills
• Help create a positive, high-energy team environment

Requirements

• Must be at least 16 years of age
• Strong customer service and communication skills
• Ability to work quickly and efficiently in a fast-paced restaurant environment
• Dependable, adaptable, and team-oriented work ethic
• Basic math skills for cash handling and transactions
• Availability for flexible scheduling including evenings, weekends, and holidays
• Positive attitude and commitment to Capriotti’s standards of Quality, Passion, and Pride

Benefits

• Employee Assistance Program (EAP)
• Health benefits (for eligible team members)
• Free meals and employee discounts
• Flexible scheduling
• Paid training and ongoing development
• Opportunities for advancement

Pay

Competitive hourly pay (based on experience).