Team Member-Alliance

Essential Duties and Responsibilities

• Promote Family Farm and Home mission statement and family values.
• Executes daily operational goals and priorities assigned by store management.
• Utilizes Farm Hand to receive communication and tasks from corporate office and store management.
• Greets customers as they enter/exit the store. Interacts with store customers in a pleasant and positive manner.
• Solicits customers to sign up for Family Farm and Home Programs, i.e. Loyalty program, Extended Warranties, Add-on Initiative, Financing and Item of the Month.
• Approaches and assists customers in store, on Family Farm and Home supported internet sites, as well as, processing special orders.
• Utilizes POS to checkout customers and follow all cash handling processes and procedures.
• Utilizes On the Go to complete POG’s and Mass layouts in the correct locations per the store layout.
• Utilizes Harvester to complete online customer orders.
• Understand, support, and solicit customers to use financing options and utilize current financing websites to complete customer credit inquiries.
• Affixes promotional signage, price changes, clearance prices, and any other instore signage as directed by store management or company official.
• Assists in freight, recovery, and out of stock processes.
• Maintains awareness of in-store safety issues and shoplifting activities. Communicates all potential issues to the store management team.
• Upholds and supports all company Loss Prevention measures.
• Operates a forklift and/or pallet jack safely and efficiently (Only 18 years old and above).
• Affixes store displays, products, and fixtures.
• Maintains cleanliness of the sales floor, receiving, cash office and register area, as well as restrooms and break room.
• Upholds merchandising, store cleanliness and safety standards.
• Contributes to a positive working environment for all team members.

Team Member Requirements

• Able to work a flexible schedule including weekends, evenings, and holidays.
• Committed to excellent service and customer satisfaction.
• Communicates clearly and effectively with all customers as well as other team members.
• Organizational skills, pays attention to detail, and can multitask.
• Knowledge of basic computer systems.
• Able to stand for extended periods of time as well as be able to reach, bend, twist, kneel, and lift up to 50lbs.