Team Manager, Executive Relationship Management

Role Responsibilities

• Must be able to remain calm, professional and in control in a volatile business environment
• Set and manage team standards around attendance, performance metrics, and service quality
• Focus on bottom line performance and continuously look for ways to improve overall performance, sales, customer satisfaction, and the entire customer experience
• Identify, recruit, develop, and retain key talent
• Seek opportunities to grow business and drive sales by capitalizing on firm initiatives
• Ensure retention of participants through concierge-type comprehensive support
• Dedicated to exceeding expectations and possess outstanding oral, inter-personal, and written communication skills
• Utilize independent decision-making skills to handle and resolve issues
• Utilize computer literacy including familiarity with online services, PC skills, and technical resolution
• Utilize excellent organizational skills, capable of handling multiple tasks

Minimum Qualifications

• Registrations: SIE, Series 7, Series 63 OR 66, Series 9/10 or 4/24/53 and ability to obtain Mass Registration & Trader Certification
• Minimum Years of Industry Experience: 5+

Preferred Skills

• Bachelor’s Degree
• Proven ability to develop and execute a comprehensive business plan focused on growth, retention, and driving revenue
• Detail understanding of the securities industry including equity compensation, trading (equity/derivatives), Mutual Funds/ETF’s, Bonds, wrap products, lending
• Proven ability to attract & nurture talented individuals into a successful Sales & Support team
• Proven ability to resolve complex B2B challenges
• Proven track record of coaching team members
• Evidence Of Strong Leadership Capabilities And Previous Supervisory Experience

WHAT YOU CAN EXPECT FROM MORGAN STANLEY

• Opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered
• Support for employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry
• Able to move about the business for those who show passion and grit in their work
• Full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability

Schedule

Not specified

Pay

$85,000.00 and $140,000.00 per year

Benefits

• Annual discretionary incentive compensation award
• Eligibility to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component
• Comprehensive employee benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability