Team Manager- Disability
Crawford & Company · Sunrise, FL · 4 wk ago
RemoteRemoteOTHRFull-time
We need to output HTML fragment with headings for sections present: About the role? The posting includes "About Us" and "Education" sections. Also "Responsibilities", "Qualifications". There's no explicit "Benefits", "Pay", "Schedule" sections, though there is a paragraph about benefits and pay range but it's under Education section? Actually after "Education" heading there is a paragraph about benefits and pay. The instructions: include a section ONLY when posting has real, specific content for it. Benefits: they list benefits (medical, dental, vision, etc). That's specific content. So we should create a Benefits section with that list. Pay: they mention "Competitive base pay- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position." That's vague but they say "Pay Range/Salary represents the anticipated low and high pay". Not specific numbers. The instruction says never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. For Pay, they do state something about pay range but not actual numbers; is that considered filler? It says "Competitive base pay- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position." That's still vague but it's stating that there is a pay range. Might be acceptable? The instruction says never create Pay section unless posting actually states them. It does state something about pay range, albeit not numbers. I'd lean to include Pay section with that sentence. Schedule: no mention of schedule (remote work mentioned but not schedule). So omit Schedule.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. At end there is E-Verify and Equal Opportunity Employer statement, plus search firm disclaimer. Remove those.
We need to preserve all substantive information.
We need to use
for sections present: About the role? The posting includes "About Us" and "Education" sections. Also "Responsibilities", "Qualifications". There's no explicit "Benefits", "Pay", "Schedule" sections, though there is a paragraph about benefits and pay range but it's under Education section? Actually after "Education" heading there is a paragraph about benefits and pay. The instructions: include a section ONLY when posting has real, specific content for it. Benefits: they list benefits (medical, dental, vision, etc). That's specific content. So we should create a Benefits section with that list. Pay: they mention "Competitive base pay- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position." That's vague but they say "Pay Range/Salary represents the anticipated low and high pay". Not specific numbers. The instruction says never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. For Pay, they do state something about pay range but not actual numbers; is that considered filler? It says "Competitive base pay- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position." That's still vague but it's stating that there is a pay range. Might be acceptable? The instruction says never create Pay section unless posting actually states them. It does state something about pay range, albeit not numbers. I'd lean to include Pay section with that sentence. Schedule: no mention of schedule (remote work mentioned but not schedule). So omit Schedule.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. At end there is E-Verify and Equal Opportunity Employer statement, plus search firm disclaimer. Remove those.
We need to preserve all substantive information.
We need to use for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we should only use headings that match content. The posting has sections: Responsibilities, Qualifications, About Us (maybe treat as About the role?), Education (maybe treat as Benefits? Actually Education heading is weird; they used "Education" heading but content is about benefits and pay. We should reclassify: The heading "Education" is misleading; but we must not repeat job title as heading. We should create appropriate headings based on content: About the role (maybe from introductory paragraph?), Responsibilities, Qualifications, Benefits, Pay. Also maybe "About Us" could be About the role? The intro: "Join us as a Team Manager – Disability and lead a powerhouse team from wherever you are! You’ll oversee investigations, manage claims, and ensure timely resolutions while keeping everything aligned with company and client guidelines." That's like About the role. We'll make an About the role
with that paragraph.
Responsibilities: list items.
Qualifications: list items.
Benefits: list items from benefits paragraph.
Pay: paragraph about competitive base pay and pay range.
We must not include headings with filler. Ensure we don't include empty sections.
We must output only HTML fragment, no /, no markdown.
Let's extract content.
Intro paragraph before Responsibilities: "Join us as a Team Manager – Disability and lead a powerhouse team from wherever you are! You’ll oversee investigations, manage claims, and ensure timely resolutions while keeping everything aligned with company and client guidelines."
Also earlier there is some marketing fluff: "🌟 Disability Claims Management—From Anywhere! 🌟 Lead with Impact.🔹 Work remotely—your office, your vibe!🔹 Empower a team and shape success🔹 Make an impact in a role that blends strategy and service". That's also part of About the role? Could include but it's marketing fluff; still substantive? It's part of posting. We'll include it as part of About the role.
Now Responsibilities block: after "Responsibilities" heading, there is a paragraph then a list of duties separated by periods? Actually it's a long sentence with many responsibilities separated by periods. We need to convert to - . We'll split by sentences that start with a verb. Let's extract each responsibility:
- Establishes and communicates performance standards and objectives and conducts performance appraisals.
- Administers corrective action with regards to any performance deficiencies in line with human resource policies and procedures.
- Recommends/approves salary adjustments, promotions, transfers and dismissals.
- Administers all company human resource policies and procedures, communicates to staff, and ensures compliance both for staff and self.
- Counsels team members on educational and job opportunities which will enhance their career development; keeps staff informed of current trends, changes or new developments in the department and company with periodic meetings.
- Reviews, analyzes, and assigns losses to the appropriate claim examiner with directives.
- Ensures all directives are executed appropriately.
- Ensures workloads are balanced and in line with defined staffing models.
- Makes recommendations to improve productivity and ensure timely closures.
- Reviews files daily to provide instruction for further requirements needed based on best practice standards.
- Assists with reserve recommendations and approvals.
- Coaches personnel on investigations, damage/medical evaluations, trains on reserving evaluations and settlement techniques.
- Ensures staff adheres to both internal and external compliance standards and protocols for large loss reporting guidelines.
- Attends and prepares staff for claim reviews with clients, carriers and brokers.
- Keeps VP/Assistant Vice President of Claims informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to VP/Assistant VP of Claims for direction.
- Performs other related work as required or requested.
- Works within the Risk Tech Claim System and all ancillary systems.
- Organizes workflows of the Risk Tech Claim System and all ancillary systems to provide maximum productivity.
- May assist in the training of new and existing staff in the operation and use of the Risk Tech claim system and other various systems.
We'll put each as
- .
Qualifications block: after "Qualifications" heading, list:
- Bachelor's degree or equivalent experience required
- Five or more years of progressive experience as a Claim Examiner, or the equivalent, demonstrating the technical expertise to handle the most complex cases with a high degree of judgment and discretion.
- Previous supervisory experience desirable
- Excellent verbal and written communication skills.
- Analytical ability.
- Good mathematical aptitude.
- Good organizational and interpersonal skills.
- Ability to effectively manage, supervise, and develop employees.
- Thorough knowledge of services being delivered by branch office.
- In-depth knowledge of insurance coverages, practices and negotiating skills.
- Familiarity with legal, medical and technical disciplines.
- Industry designations preferred but not required (IIA, AIC, AEI and/or CPCU)
- Where applicable, has passed state licensing requirements for line(s) of insurance handled.
- Settlement Authority: As noted in internal, client and or carrier guidelines.
We'll put each as
- .
Benefits: after Education heading, there is paragraph: "When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs:Competitive base pay- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate’s previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours.Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:- Medical, Dental and Vision PlansPrescription DrugsHSA, HRA, and FSA AccountsPaid Holidays, Vacation and Sick Leave401(k) Retirement PlanTuition AssistancePaid Parental LeaveSupplemental Health Benefits Other Benefits currently available at no cost include: - Enhanced Mental Health SupportVirtual Physical TherapyCaregiving ServicesLife Assistance ProgramThe above information highlights some of the benefits currently available to eligible full-time employees.Training programs that promote continuous learning and career progression while enhancing job performance.Sustainability programs that give back to the communities in which we live and work.A culture of respect, collaboration, entrepreneurial spirit and inclusion."
We need to extract benefits list: core benefits: Medical, Dental and Vision Plans; Prescription Drugs; HSA, HRA, and FSA Accounts; Paid Holidays, Vacation and Sick Leave; 401(k) Retirement Plan; Tuition Assistance; Paid Parental Leave; Supplemental Health Benefits.
Other Benefits currently available at no cost: Enhanced Mental Health Support; Virtual Physical Therapy; Caregiving Services; Life Assistance Program.
Also mention Training programs, Sustainability programs, culture.
We'll create a Benefits section with
- for each benefit.
Pay: we have paragraph about Competitive base pay and Pay Range/Salary. We'll put that as
under Pay heading.
We must not include Schedule.
Now ensure we removed boilerplate: The "About Us" section after Qualifications? Actually there is "About Us" heading then paragraph about Crawford. That's also substantive; we could treat as About the role or maybe separate About Us. But instructions only list specific headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No About Us heading. So we should incorporate About Us content into About the role section.
Thus About the role will include the introductory fluff and the About Us paragraph.
Let's craft About the role paragraph(s): combine the marketing fluff and the About Us paragraph.
Marketing fluff: "🌟 Disability Claims Management—From Anywhere! 🌟 Lead with Impact.🔹 Work remotely—your office, your vibe!🔹 Empower a team and shape success🔹 Make an impact in a role that blends strategy and service". We'll keep as is.
Then: "Join us as a Team Manager – Disability and lead a powerhouse team from wherever you are! You’ll oversee investigations, manage claims, and ensure timely resolutions while keeping everything aligned with company and client guidelines."
Then About Us paragraph: "Why Crawford?Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com ."
We'll combine into maybe two paragraphs.
Now ensure we removed duplicated lines: there is also "Education" heading which we are not using as heading; we will not output that heading. We'll just use its content for Benefits and Pay.
Now produce HTML:
About the role
...
...
Responsibilities
- ...
...
Qualifications
- ...
...
Benefits
- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA,
About the role
with that paragraph. Responsibilities: list items. Qualifications: list items. Benefits: list items from benefits paragraph. Pay: paragraph about competitive base pay and pay range. We must not include headings with filler. Ensure we don't include empty sections. We must output only HTML fragment, no /, no markdown. Let's extract content. Intro paragraph before Responsibilities: "Join us as a Team Manager – Disability and lead a powerhouse team from wherever you are! You’ll oversee investigations, manage claims, and ensure timely resolutions while keeping everything aligned with company and client guidelines." Also earlier there is some marketing fluff: "🌟 Disability Claims Management—From Anywhere! 🌟 Lead with Impact.🔹 Work remotely—your office, your vibe!🔹 Empower a team and shape success🔹 Make an impact in a role that blends strategy and service". That's also part of About the role? Could include but it's marketing fluff; still substantive? It's part of posting. We'll include it as part of About the role. Now Responsibilities block: after "Responsibilities" heading, there is a paragraph then a list of duties separated by periods? Actually it's a long sentence with many responsibilities separated by periods. We need to convert to- . We'll split by sentences that start with a verb. Let's extract each responsibility: - Establishes and communicates performance standards and objectives and conducts performance appraisals. - Administers corrective action with regards to any performance deficiencies in line with human resource policies and procedures. - Recommends/approves salary adjustments, promotions, transfers and dismissals. - Administers all company human resource policies and procedures, communicates to staff, and ensures compliance both for staff and self. - Counsels team members on educational and job opportunities which will enhance their career development; keeps staff informed of current trends, changes or new developments in the department and company with periodic meetings. - Reviews, analyzes, and assigns losses to the appropriate claim examiner with directives. - Ensures all directives are executed appropriately. - Ensures workloads are balanced and in line with defined staffing models. - Makes recommendations to improve productivity and ensure timely closures. - Reviews files daily to provide instruction for further requirements needed based on best practice standards. - Assists with reserve recommendations and approvals. - Coaches personnel on investigations, damage/medical evaluations, trains on reserving evaluations and settlement techniques. - Ensures staff adheres to both internal and external compliance standards and protocols for large loss reporting guidelines. - Attends and prepares staff for claim reviews with clients, carriers and brokers. - Keeps VP/Assistant Vice President of Claims informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to VP/Assistant VP of Claims for direction. - Performs other related work as required or requested. - Works within the Risk Tech Claim System and all ancillary systems. - Organizes workflows of the Risk Tech Claim System and all ancillary systems to provide maximum productivity. - May assist in the training of new and existing staff in the operation and use of the Risk Tech claim system and other various systems. We'll put each as
- . Qualifications block: after "Qualifications" heading, list: - Bachelor's degree or equivalent experience required - Five or more years of progressive experience as a Claim Examiner, or the equivalent, demonstrating the technical expertise to handle the most complex cases with a high degree of judgment and discretion. - Previous supervisory experience desirable - Excellent verbal and written communication skills. - Analytical ability. - Good mathematical aptitude. - Good organizational and interpersonal skills. - Ability to effectively manage, supervise, and develop employees. - Thorough knowledge of services being delivered by branch office. - In-depth knowledge of insurance coverages, practices and negotiating skills. - Familiarity with legal, medical and technical disciplines. - Industry designations preferred but not required (IIA, AIC, AEI and/or CPCU) - Where applicable, has passed state licensing requirements for line(s) of insurance handled. - Settlement Authority: As noted in internal, client and or carrier guidelines. We'll put each as
- .
Benefits: after Education heading, there is paragraph: "When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs:Competitive base pay- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate’s previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours.Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:- Medical, Dental and Vision PlansPrescription DrugsHSA, HRA, and FSA AccountsPaid Holidays, Vacation and Sick Leave401(k) Retirement PlanTuition AssistancePaid Parental LeaveSupplemental Health Benefits Other Benefits currently available at no cost include: - Enhanced Mental Health SupportVirtual Physical TherapyCaregiving ServicesLife Assistance ProgramThe above information highlights some of the benefits currently available to eligible full-time employees.Training programs that promote continuous learning and career progression while enhancing job performance.Sustainability programs that give back to the communities in which we live and work.A culture of respect, collaboration, entrepreneurial spirit and inclusion."
We need to extract benefits list: core benefits: Medical, Dental and Vision Plans; Prescription Drugs; HSA, HRA, and FSA Accounts; Paid Holidays, Vacation and Sick Leave; 401(k) Retirement Plan; Tuition Assistance; Paid Parental Leave; Supplemental Health Benefits.
Other Benefits currently available at no cost: Enhanced Mental Health Support; Virtual Physical Therapy; Caregiving Services; Life Assistance Program.
Also mention Training programs, Sustainability programs, culture.
We'll create a Benefits section with
- for each benefit.
Pay: we have paragraph about Competitive base pay and Pay Range/Salary. We'll put that as
under Pay heading. We must not include Schedule. Now ensure we removed boilerplate: The "About Us" section after Qualifications? Actually there is "About Us" heading then paragraph about Crawford. That's also substantive; we could treat as About the role or maybe separate About Us. But instructions only list specific headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No About Us heading. So we should incorporate About Us content into About the role section. Thus About the role will include the introductory fluff and the About Us paragraph. Let's craft About the role paragraph(s): combine the marketing fluff and the About Us paragraph. Marketing fluff: "🌟 Disability Claims Management—From Anywhere! 🌟 Lead with Impact.🔹 Work remotely—your office, your vibe!🔹 Empower a team and shape success🔹 Make an impact in a role that blends strategy and service". We'll keep as is. Then: "Join us as a Team Manager – Disability and lead a powerhouse team from wherever you are! You’ll oversee investigations, manage claims, and ensure timely resolutions while keeping everything aligned with company and client guidelines." Then About Us paragraph: "Why Crawford?Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com ." We'll combine into maybe two paragraphs. Now ensure we removed duplicated lines: there is also "Education" heading which we are not using as heading; we will not output that heading. We'll just use its content for Benefits and Pay. Now produce HTML:
About the role
...
...
Responsibilities
- ... ...
Qualifications
- ... ...
Benefits
- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA,
- for each benefit.
Pay: we have paragraph about Competitive base pay and Pay Range/Salary. We'll put that as