Team Manager

Role Overview

As a Team Manager at Panera, you’ll be part of the bakery‑cafe’s leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.

Responsibilities

• Ensure every guest is delighted by the quality of food, service, and staff.
• Build engaging relationships that lead to long‑term, loyal guests.
• Lead, manage, and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience.
• Celebrate team achievements and recognize individual contributions.
• Participate in the interviewing and selection process.
• Train the team in food safety standards and ensure ongoing compliance.
• Help build Panera’s culture of warmth, belonging, growth, and trust.

Requirements

• Minimum age: 18 years.
• 1+ years of restaurant management experience preferred.
• Proven ability to lead shifts while directing, motivating, coaching, and developing others in a fast‑paced environment.
• ServSafe certification (or ability to achieve certification).
• Flexible availability, including nights and weekends, with shifting priorities.
• Physical ability to lift, carry, push, or pull objects up to 25 lb and stand/walk for up to 6 hours.
• Clear communication skills in a loud environment.
• Commitment to Panera’s Guiding Values and Behaviors (making people smile, learning and growing together, finding solutions, teamwork, having fun, celebrating success, seeing the best in others).
• Successful background check is required.

Benefits

• Competitive pay and eligibility for quarterly bonuses.
• Free on‑shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life insurance, pet insurance, and 401(k) with match.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.
• Additional perks and rewards.

Pay

• Competitive base pay.
• Eligibility for quarterly performance bonuses.

Schedule

• Flexible hours, including nights and weekends.
• Shift work in a fast‑paced environment with shifting priorities.