TEAM LEADER TRANSPORTERS

About the Facility

Parkwest Medical Center, Covenant Health’s flagship facility in West Knoxville, combines world-class cardiac expertise with compassionate, community-centered care. Since 1973, Parkwest has grown into the region’s largest hospital, offering advanced services like an all-digital catheterization lab, comprehensive breast health, emergency, and critical care. It is consistently ranked among Tennessee's top 10 hospitals by U.S. News & World Report and earns national recognition as a Top 100 Heart Hospital, as well as an “A” safety grade from Leapfrog. As part of Covenant Health, the region’s largest employer, Parkwest marries cutting-edge technology with a warm, patient-focused approach.

Responsibilities

• Oversee daily operational functions of the transport program and staff, including courtesy ambassadors, dispatchers, and transporters.
• Monitor staff performance and address job performance or attendance issues in accordance with policy.
• Complete weekly payroll and update schedules based on workflow, holidays, and vacations.
• Monitor patient/transport flow board and respond to assistance requests.
• Perform quality control measures for central transportation, including performance reporting.
• Ensure all employees receive initial and annual training; document training sessions and departmental meetings.
• Work with the department manager on employee evaluations and positive discipline.
• Ensure sanitation and maintenance of equipment through daily inspections; report problems or replacement needs to the manager.
• Order office supplies and other departmental materials as needed.
• Post hospital announcements and notices regarding new procedures.
• Serve on committees as requested or required.
• Follow policies, procedures, and safety standards.
• Complete required education assignments annually.
• Work toward achieving goals and objectives; participate in quality improvement initiatives as requested.
• Perform other duties as assigned.

Qualifications

• Minimum Education: None specified; any combination of formal education and/or prior work experience sufficient to demonstrate the knowledge, skill, and ability needed to perform the essential tasks of the job. Equivalent to a high school diploma or GED preferred.
• Minimum Experience: One (1) year supervising task-specific work groups or service-related employees.
• Licensure Requirement: CPR certification required.

Schedule

Full time, 80 hours per pay period, day shift.