Team Leader-Not Licensed

About the role

The Team Leader-Not Licensed assumes necessary supervisory, clinical and administrative responsibilities inherent in the role and acts as coach for the PACT Team, including clinical leadership, team building, appropriate utilization of resources, administrative oversight, quality assurance, and ensuring the involvement of all team members in all aspects of the team’s work.

Responsibilities

• As team clinical and administrative supervisor in the frequent monitoring and assessment of the mental health status of people served as well as related variables, including significant others, the home and the community in which the person receiving PACT services live.
• In the development of comprehensive assessment, coordination of all other assessments, and an individualized service plan. Ensures documentation is done on time and with quality to ensure adherence to all DMHAS/Medicaid standards.
• Provides clinical supervision, leadership and direction to the PACT team, emphasizing a peer clinical supervision approach and using individual supervision as needed. Provides monthly supervision for direct reports and seeks out monthly supervision from own supervisor.
• Monthly individual, side-by-side sessions accompanying an individual staff member to meet with persons served, family/significant others, and/or other service providers in regularly scheduled or crisis meetings
• Monthly structured meetings with staff as a group to address issues that cannot be addressed during the daily, clinical, or treatment planning meetings or during the side-by-side sessions, to develop performance and training goals, and teach of specific interventions/skills
• Promotion of cross-training and education among various disciplines on the team
• Education and direction to the team to ensure compliance with applicable rules and regulations
• Assessment for service recipients stated concerns, mental illness symptoms, and behavior in response to medication and monitors for medication side-effects during the provision of observed self-administration and during ongoing face-to-face contacts
• Meditation education to both individuals and families/significant others with service recipient consent.
• Cordination of services with other community mental health and non-mental health providers, as well as other medical professionals
• Ensuring that cases requiring more in-depth analysis and discussion among PACT team members are reviewed at clinical case review meetings, to be held at least once per month
• Consult and refer to other services beyond scope of PACT team’s expertise (with written waiver)
• Rapid and flexible response to crisis, including but not limited to: accompanying person to local screening center or psychiatric emergency service and remaining with the person during the assessment process
• 24 on-call coverage at all times, with the ability to respond immediately to individuals by phone or in person
• Assessment of individuals’ daily living skills, and teach individuals needed skills in areas of budgeting, cooking, laundry, cleaning, shopping, personal hygiene, transportation, self-advocacy and maintenance of housing
• Support to assist individuals to find and maintain employment and/or educational training
• Oversight of utilization of agency equipment and resources
• Support to the service recipient’s family and other members of his/her social network to help them manage the symptoms and related consequences of the service recipient’s illness, reduce the level of family and social stress associated with the illness, and achieve wellness. Will provide education to assist the service recipient and family to relate in a positive and supportive manner
• Ensures the team utilizes evidenced based practices, including motivational interviewing, IDDT, CBT skills, IMR Trauma Informed Care, Permanent Supportive Housing and Career Development when engaging individuals with their recovery

Requirements

• Master’s Degree in Counseling, Psychology, Social Work or related area required;
• 2 years’ post-Bachelor’s experience working with individuals with serious and persistent mental illness

Qualifications

• Driver’s License, Vehicle:
• Valid driver’s license required
• No more than one moving violation within the past 12 months
• Vehicle required

Benefits

Competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive.

Skills

• Strong clinical and administrative skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Knowledge of evidence-based practices
• Ability to handle crisis situations
• Proficiency in computer software

Pay

$67,000-72,000 annually

Schedule

Full time 40 hours per week; Monday - Friday 8:00am - 4:30pm