Team Leader / Lumberyard

About the role

The Team Leader is responsible for all store activities in the absence of salaried store management. They must exemplify the company’s culture through the execution of the Mission and Values, demonstrate aggressive customer service, effectively lead all store associates, and oversee total store operations. The role involves developing expertise in company culture, merchandising, shrink control, and operational aspects while focusing on career development toward senior management. Team Leaders must also understand local market dynamics, customer base, seasonality, and competitors to influence business decisions.

Responsibilities

• Exemplify and ensure CNRG’s Mission and Values remain forefront in daily business and keep associates informed of store and company expectations.
• Ensure aggressive customer service is defined and demonstrated to exceed customer expectations.
• Supervise associates as assigned and maintain high levels of enthusiasm, commitment, and energy.
• Provide solutions to customer questions and keep up-to-date on company programs and procedures.
• Coordinate merchandise orders to align with sales trends and customer demand.
• Complete cycle counts and reconcile inventory discrepancies in a timely manner.
• Demonstrate leadership and adhere to CNRG’s Mission, Vision, and Values.
• Train incoming associates in product knowledge, selling skills, and customer service.
• Maintain the appearance of the sales floor and stock areas, including stocking product and creating merchandise displays.
• Collaborate with associates to complete tasks and achieve budgeted goals.
• Clean the store and exterior areas, and identify and correct safety hazards.
• Complete price shops and price changes promptly.
• Obtain certification in all store areas, including forklifts, DOT, gate, receiving, and service desk.
• Perform other functions as assigned by a supervisor.

Requirements

• Demonstrate leadership and problem-solving skills with the ability to manage with limited supervision.
• Strong oral and written communication skills for interacting with customers, vendors, and associates.
• Understanding of aggressive customer service and team-oriented mindset.
• Ability to develop management and organizational skills.
• Proficiency in interpreting data presented in statistical or numerical form to assess and coordinate merchandise and operational aspects.
• Detail-oriented with the ability to handle multiple tasks in a fast-paced environment.
• Physical ability to climb ladders, reach, bend, twist, kneel, lift up to 50 lbs., handle large or odd-shaped items, and stock overhead areas.
• Flexibility to work weekends, evenings, and holidays.

Benefits

• Fantastic employee discount for all levels of employment.
• 401k with employer match.
• Employee Assistance Program.
• Part-Time benefits: Vision, Dental, Critical Illness, and Accident plan.
• Full-Time benefits: Medical, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance, and Will preparation services.