Team Leader - Keyholder

About the role

Work alongside store associates providing daily direction, communication and training to execute daily action plans in accordance with Vera Bradley’s objectives and standards.

Set high standards and motivate the team to create The Experience. Responsible for exceeding sales goals, building store traffic, converting Guests, interacting with the product, and promoting campaigns and contests to drive brand awareness and lasting customer relationships.

Act as a Brand Ambassador consistently modeling and upholding the Vera Bradley Core Values. Assist leadership team with planning, implementing, and maintaining the visual merchandising brand standards. Assist with store operational duties including inventory, ordering, training, Fussy Matrix, e-mailing and calling Guests, and opening/closing.

Aid in creating a fun and collaborative work environment by being a liaison between store associates and store leadership. Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating The Experience, store associate engagement and shrink.

Responsibilities

• Exceeds sales goals, builds store traffic, converts Guests, interacts with the product, and promotes campaigns and contests to drive brand awareness and lasting customer relationships
• Models and upholds Vera Bradley Core Values
• Plays a key role in visual merchandising brand standards
• Supports store operational duties including inventory, ordering, training, Fussy Matrix, e-mailing and calling Guests, and opening/closing
• Acts as a liaison between store associates and store leadership to foster a fun and collaborative work environment
• Maintains an awareness of loss prevention by supporting a culture of honesty

Requirements

• High School graduate or equivalent
• Prior retail experience
• Prior management experience
• Prior experience in specialty retail
• Experience with retail POS system

Qualifications

• Dependable with open availability and flexible to work nights, weekends and holidays
• Strong desire and ability to serve customers and solve problems
• Excellent interpersonal, written and verbal communication skills
• Detail oriented with the ability to manage multiple tasks simultaneously
• Polished, polite and professional
• Builds and maintains good rapport with internal and external customers and handles situations with confidence, tact and resourcefulness
• Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast-paced environment

Skills

• Strong sensory skills such as good eyesight, good hearing, and dexterity
• Ability to consistently lift 10-35 lbs; occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbs

Benefits

• Opportunity to serve your community by taking advantage of volunteer paid time off
• Opportunities for leadership development, skill development and career advancement
• Holistic wellness program providing no cost access to a variety of financial, physical, and mental wellness experts
• DailyPay option for wage payment
• 401(k) with generous company match, immediate vesting (service and age requirement)
• Employee discount on Vera Bradley products
• Ancillary Benefits including pet insurance, cell phone discount, employee referral bonus and much more!

Pay

$18.00 USD

Schedule

Nights, weekends and holidays are common.