Team Leader - Keyholder

About the role

As a Team Leader - Keyholder, you support store leadership to achieve sales goals, working alongside store associates and providing daily direction, communication and training. You motivate the team to provide an amazing shopping experience. You build brand loyalty with every customer interaction. Above all, you are a brand ambassador, consistently modeling and upholding Vera Bradley's core values. You are committed to making the world a brighter place through every touchpoint.

Responsibilities

• Drive sales: Work with your team to exceed sales goals, drive store traffic, convert customers, execute community and customer outreach efforts and promote campaigns to drive brand awareness and build lasting customer relationships.
• People leadership: Channel Vera Bradley's core values to motivate and inspire your team.
• Product passion: Suggest products to fit each customer's unique needs and drive store results through add-on selling and customer outreach.
• Merchandising and operations: Execute and innovate daily operational procedures, support the team in maintaining visual standards, and ensure the store is always an organized and inviting environment for the customer.
• Integrity: Be reliable, uphold Vera Bradley's core values and adhere to company policies and procedures.

Requirements

• Available to work evenings, weekends, and holidays to support store opening, closing and peak business needs.
• At least 18 years of age.
• Retail experience and/or prior management experience.

Physical demands

• Constant walking and standing; frequent bending, stooping and reaching.
• Strong sensory skills such as good eyesight, good hearing, and dexterity.
• Ability to consistently lift 10-35 lbs.; occasionally lift up to 55 lbs. with the ability to push or pull more than 55 lbs.

Pay

Starting pay is $19.00 per hour.

Benefits

• Incentive eligible position, based on achievement of company and store metrics
• Generous product discount
• Volunteer paid time off
• Pet insurance
• Holistic wellness program providing no cost access to a variety of financial, physical and mental wellness experts
• Professional development assistance and resources
• Employee Referral Program
• DailyPay option for wage payment
• 401k with generous company match, immediate vesting (service and age requirement)