Team Leader - IDAM IGA Lifecyle
About Edward Jones
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Team Overview
Team Leaders are ultimately responsible for the success, execution and quality of our Technology Systems (TECH) Identity & Access Management (IAM) IGA Lifecycle delivery team. This role will have significant strategy, technical, thought and people leadership responsibility in a matrixed team structure and environment. As a Team Leader, you will lead change to implement, configure, enhance, and support the IAM IGA Lifecycle product team using market leading IGA platforms (such as SailPoint or Saviynt). In this role, you will work closely with members of the IAM teams, enterprise architecture, business leaders, product owners, and scrum masters, including continual strategy setting and evaluation of delivery team structure in alignments with firm needs and direction. Team Leaders will have dual responsibilities – product delivery management over one or two durable product teams focused on digital platforms and experiences, along with people leadership for the technical associates within those teams.
Responsibilities
- Provide technical guidance, leadership, and insights on IAM IGA core capabilities (Joiners, Movers, Leavers, Access Reviews, SoD, adhoc requests) using market leading technologies (such as Sailpoint or Saviynt)
- Continual strategy setting and evaluation of delivery team structure in alignment with firm need
- Demonstrated ability to build strong partnerships and relationships with Products, QA, UX, PMO and Enterprise Architecture
- Removing obstacles and coordinating resources to continually increase team throughput, predictability, and quality
- Reducing cycle times and improving usability scores by driving improvement of all things related to the SDLC for teams in their remit
- Working with Technology shared services teams to remove impediments and obstacles for improvement of product delivery and cycle time
- Setting of product team success measures to deliver the right value to our clients
- Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team’s deliverables
- Develop and execute on-going improvements for processes related to the team (e.g., incident management escalations)
- Deep understanding of the product team’s systems, processes, priorities