Team Leader, Food Svcs, UPMC West Shore
UPMC · Mechanicsburg, PA · 1 mo ago
OTHRFull-time
About the role
Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.
Schedule
- Day/Evening Variable hours
- Every other weekend and every other holiday required
Responsibilities
- Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines
- Oversee security of inventory and cash revenues
- Orient, train, and coach new team members as per department guidelines
- Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards
- Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies
- Perform routine competency checks on associate performance with appropriate follow-through
- Conduct and document service recovery on all customer complaints as per operational guidelines
- Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests
- Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times
Qualifications
- HS Diploma/GED preferred
- 2 years relevant experience required
Certifications
- Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire
- American National Accreditation Board Certification
- ANAB - National Accreditation Board OR Servsafe Certified
- Act 34 clearance required