Team Leader, Food Services

Responsibilities

• Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
• Oversee security of inventory and cash revenues.
• Orient, train, and coach new team members as per department guidelines.
• Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
• Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
• Perform routine competency checks on associate performance with appropriate follow-through.
• Conduct and document service recovery on all customer complaints as per operational guidelines.
• Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
• Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.

Requirements

• HS Diploma/GED preferred
• 2 years relevant experience required

Qualifications

• Alegheny County Health Dept or other certified food protection manager certification required within 6 months of hire.
• Anab - National Accreditation Board Certification.
• Servsafe Certified
• Act 34 UPMC

Skills

• Leadership skills
• Customer service skills
• Inventory management
• Food safety protocols
• Sanitation practices

Benefits

• Variety of shift options including weekends and holidays
• Starting rate of $19.60/hour

Pay

• $19.60/hour

Schedule

• Monday-Friday: 11:15am-7:45pm
• Saturday/Sunday/Holidays: 9am-5:30pm