Team Leader - Facility

Key Responsibilities

• Manage day-to-day operations of office facilities, including corporate offices and branch locations.
• Ensure optimal functioning of infrastructure such as HVAC, electrical systems, UPS, DG sets, and workstations.
• Cook up preventive and corrective maintenance schedules.
• Supervise housekeeping, security, and pantry services.
• Ensure uptime and readiness of trading floors and critical business areas.
• Identify, onboard, and manage facility-related vendors (housekeeping, security, maintenance, etc.).
• Negotiate contracts, SLAs, and pricing with vendors to optimize cost efficiency.
• Monitor vendor performance and ensure adherence to SLAs and compliance standards.
• Process vendor invoices and manage payments in coordination with finance.
• Oversee office administration including seating arrangements, asset management, and logistics.
• Maintain inventory of office supplies, IT peripherals (in coordination with IT), and consumables.
• Manage travel support, courier services, and document handling.
• Ensure smooth onboarding/offboarding support from an admin perspective.
• Ensure compliance with statutory regulations, including fire safety, building codes, and local authority norms.
• Maintain documentation for audits (internal/external) and regulatory inspections.
• Conduct periodic safety drills and workplace safety audits.
• Implement health & safety standards across offices and branches.
• Prepare and manage facility and administration budgets.
• Monitor expenses and identify cost-saving opportunities.
• Optimize resource utilization without compromising quality.
• Support new branch setup, office relocation, and expansion projects.
• Cook up layout design, space planning, and setup for internal stakeholders.
• Ensure timely readiness of infrastructure for business operations.
• Lead and supervise administration and facility staff across locations.
• Provide training and guidance to team members.
• Set performance goals and ensure team productivity.
• Ensure preparedness for contingencies (power failures, system outages, emergencies).
• Support disaster recovery planning from a facilities perspective.
• Maintain critical infrastructure for uninterrupted trading operations.

Key Requirements

• Qualification: Bachelor’s degree in Administration, Management, or related field; Certification in Facility Management (preferred)
• Experience: 5–8 years of experience in facility management and administration; Minimum 2–3 years in a supervisory or team leadership role; Experience in financial services, broking, or BFSI industry is highly preferred

Skills & Competencies

• Strong vendor management and negotiation skills
• Knowledge of facility systems (HVAC, electrical, safety systems)
• Understanding of compliance and statutory requirements
• Budgeting and cost control expertise
• Excellent leadership and people management skills
• Problem-solving and crisis management ability
• Good communication and stakeholder management

Key Performance Indicators (KPIs)

• Facility uptime and maintenance efficiency
• Vendor SLA adherence
• Cost optimization vs budget
• Compliance and audit readiness
• Employee satisfaction with facilities
• Timely project execution (branch setup, relocations)