Team Leader

About the role

SpinXpress is a fast-growing, forward-thinking laundry brand on a mission to change the way people experience doing laundry. We’re all about making laundry simple, convenient, and even enjoyable—with clean, modern spaces and a focus on top-tier service. What truly sets us apart? Our passionate team, commitment to quality, and dedication to delivering an unmatched customer experience. As a Team Leader, you’ll be at the heart of daily operations—motivating your team, creating positive energy, and ensuring every customer leaves with a great experience. You’ll help drive our culture of excellence and play a key role as we continue to expand.

Responsibilities

• Develop and motivate the team to execute the SpinXpress Way by delivering exceptional customer experiences.
• Create a workplace culture that is consistent with SpinXpress's goals and identify the mission, vision, and values of SpinXpress.
• Recruit, interview, select, hire, and employ an appropriate number of people for your team.
• Coach, mentor, and develop the team, including overseeing new employee onboarding.
• Schedule staff effectively to meet and exceed the day-to-day operations and maintain optimal customer service levels.
• Handle cash management and transactions accurately.
• Provide oversight and direction to all team members in accordance with SpinXpress Polic