Jobs · Information Technology · New York

Team Leader

Information TechnologyFull-time

Are you interested in contributing to social justice for people impacted by the criminal legal system? If so, we need your clinical skills on the new Nathaniel Community Success (NCS) team at CASES! NCS is an alternatives-to detention/incarceration (ATD/ATI) program that serves individuals of all genders, aged 16 and older, with mental illness (including substance use problems). This program will directly help reduce the utilization of jails and prisons. Come join our team’s efforts to reduce the City's reliance on correctional institutions, promote justice, and help NYC achieve its goal to close Rikers Island in 2026.

At CASES, we offer clinical supervision (which can be used toward licensure), free continuing education credits for LMSW/LCSWs and LMHCs, as well as a comprehensive training curriculum available to all employees. We are a diverse team at CASES, and we welcome candidates of all genders, races, ethnicities, sexual orientations, and disabilities to apply.

About the role

The NCS team provides individualized clinical case management; linkage to services for mental health (including substance use problems) and medical treatment; and court-ordered supervision services. Each participant’s plan is individualized, responding to specific needs and risks to help each participant achieve and maintain recovery and reduce criminal recidivism.

The NCS Manhattan Team Leader is responsible for the day-to-day administrative duties and the direct supervision of the Manhattan-based multidisciplinary team, which includes a Forensic Clinical Case Coordinator, Forensic Case Coordinator, Substance Use Specialist, Peer Specialist, Clinical Criminal Legal Specialist, and Program Assistant. The Team Leader will also provide some direct clinical services and reports to the Senior Director while coordinating with the Brooklyn Team Leader.

CASES is looking for a supervisor who is committed to social justice, evidence-based practices, effective violence risk management, and the principles of recovery-oriented and trauma-informed services.

Qualifications

  • Master's degree in social work, Mental Health Counseling, Psychology, or any other relevant clinical discipline
  • 2+ years of leadership experience in mental health and/or criminal legal services with a verifiable record of accomplishment in managing multiple programs
  • 2+ years of experience with comprehensive mental health treatment
  • Strong interpersonal skills and emotional intelligence
  • Highly developed management, analytical, and motivational skills
  • Excellent written, oral, presentation, and facilitation skills
  • Record of accomplishment in delivering sustained quality treatment services
  • Ability to work effectively with diverse teams and remain highly organized
  • Proficient in computers and electronic recording, preferably Salesforce

Responsibilities

  • Manage the clinical, administrative, and technical supervision of a multidisciplinary team
  • Collaborate with the court-based Clinical Supervisor responsible for centralized screening and assessment operations for program intakes to ensure participants receive intensive services after program intake and are fully engaged following the transition from jail to community
  • Effectively use the Short-Term Assessment of Risk and Treatability (START) assessment to develop and initiate participant’s individualized program and supervision plan, based on the assessment of risk, needs, and attentive to strengths and assets
  • Ensure staff engagement and compliance with START, Motivational Interviewing (MI), Interactive Journaling (IJ), and Comprehensive Clinical Dialectical Behavioral Therapy (CCDBT) training institutes to achieve proficiency standards
  • Ensure the team provides excellent evidence-based services in the office, courthouses, and in the community
  • Facilitate collaboration with the Nathaniel Clinic main and other non-CASES sites for the delivery of jointly coordinated treatment services
  • Oversee effective violence risk management in the treatment services delivered by the team to reduce participant risk for violence
  • Manage the progress reporting of participants’ status in the ATI program, overseeing court reporting for participants’ court monitoring appearances
  • Develop and maintain relationships with criminal legal stakeholders (judges, defense bar, prosecutors, etc.) and provide effective, timely, and accurate communication about services delivered to participants
  • Lead staff organizational meetings to regularly review participant progress using a team-based approach, along with clinical staff meetings for comprehensive service planning, staff training, and supervision

Benefits

  • Clinical supervision (can be used toward licensure)
  • Free continuing education credits for LMSW/LCSWs and LMHCs
  • Comprehensive training curriculum available to all employees

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