Team Leader

Are you outgoing, energetic, passionate, and authentic? Enchantment is the perfect spot for you! At Enchantment, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us! How you will enjoy your day: Inspect rooms to ensure they are maintained at high level of standards. Coach room attendants and ensure rooms are ready and updated in the system by 4:00 p.m. Work Performed Inspect rooms to ensure they are cleaned and maintained at a high level of standardDetail rooms to ensure everything is neat, in its place and all supplies are in the roomInventory room to ensure all furnishings and amenities are in the roomMaintain communication with room attendants to ensure rooms are ready by 4:00 p.m.Ensure room directories are currentWrite work orders for all maintenance issues to ensure rooms are maintained at a high level of standard Contact engineering for maintenance issues on arrival rooms to ensure problems are corrected before guest arrivalCorrect any cleaning or productivity problems with the room attendants through coachingEnsure lost and found items are turned in appropriately to Safety & SecurityOther duties as assigned Responsibility & Authority Ensure all assigned rooms and areas are maintained at a high level of standardOngoing training of all room attendants to a high level of standard Minimum Requirements High school diploma or GED, and/or equivalent work experience. Previous housekeeping supervisor experience preferred. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Valid driver’s license. Physical Requirements 75% walking and standing 25% bending Lifting/Carrying up to 50 lbs. Hearing and Manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary Working knowledge of cleaning chemicals