Team Leader

About the role

As a Team Leader, you’ll lead by example, ensuring the team has everything they need so the shift runs smoothly. You’ll maintain high standards and keep our customers happy.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Ensure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Requirements

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team in giving great service and ensuring every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Benefits

• Competitive salary and pension contribution.
• Career development opportunities, including apprenticeships and training at each level of your career.
• 33% discount for you and 15% for loved ones on all Metro Pubs brands.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Free employee assistance program covering mental health, well-being, financial, and legal support.
• Refer a friend bonus of up to £1,500 when they are placed.
• Wagestream – access your wage before payday.
• Retail discounts, including up to 30% off at Superdrug and exclusive discounts with Three Mobile.