Team Leader
About the role
Join Our Growing Team! West Coast Convenience is the parent company of Loop Neighborhood Market, Poppy Market, and other gas brands. Headquartered in Union City, CA, we operate a growing network of convenience stores, fuel stations, and car washes across California. Founded in 1978, the company also develops real estate and owns and operates its locations. West Coast Convenience continues to expand and is seeking customer-focused individuals who want to make an impact. We are committed to delivering high-quality, better-for-you products, and an exceptional store experience, guided by our core values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety. If you enjoy a fast-paced environment and are driven by service, innovation, and teamwork, we invite you to join us in redefining convenience for our customers every day.
As Team Leader, you are responsible for the store’s overall success in a hands-on leadership role focused on performance, operations, and customer experience. Lead the team with strong business acumen, drive sales and profitability across all departments, ensure operational excellence in a fast-paced environment, deliver a consistent, high-quality customer experience, and maintain focus on inventory, retail technology, and safety. The Team Leader sets the tone for the store by modeling our Core Values, building a strong team culture, and ensuring every shift runs efficiently and safely. We win as one, and living our brand is essential in every role.
Responsibilities
- Team Leadership & Development: Hire, train, coach, and retain a strong team; set expectations, drive accountability, and build a positive team culture; create schedules that support the business and control labor costs.
- Operations Management: Oversee daily operations, cash handling, and store readiness; maintain cleanliness, safety, and equipment functionality.
- Sales & Profitability: Drive sales through merchandising, availability, and service; manage inventory, expenses, and store performance.
- Customer Experience: Deliver excellent service and resolve customer issues promptly; maintain a welcoming, customer-first environment.
- Compliance & Safety: Follow company policies and all safety and regulatory standards; promote a safe, secure environment for employees and customers; perform additional duties as assigned.
Requirements
- High school diploma or equivalent.
- 9–12 months of leadership experience in retail, convenience, or a similar fast-paced environment, or equivalent education and experience.
- Strong leadership, communication, problem-solving, and basic math skills.
- Ability to multitask, adapt quickly, and manage sales, expenses, and inventory.
- Reliable transportation, valid driver’s license, and insurance.
- Motivated to contribute to a performance-driven team.
- Must be 21+ years of age.
- Physical Requirements: constant standing, bending and reaching with moderate manual dexterity; frequent lifting up to 50 pounds; comfortable working in varied environments, including outdoor areas during hot summer conditions and cold indoor spaces such as walk‑in freezers.
Benefits
- Employees with 6 months to 3 years of service: $0.10 off per gallon of fuel.
- Employees with 3 years to 5 years of service: $0.30 off per gallon of fuel.
- Employees with 5+ years of service: $0.40 off per gallon of fuel.
- Maximum 20 gallons and 2 fill‑ups per week.