Team Leader

About the role

As a Sales Supervisor, you will lead by example and ensure the team delivers outstanding customer service. You support the Assistant Store Manager in daily operations, drive sales performance, and help create a motivating and collaborative store environment. Your leadership plays a key role in achieving targets and maintaining high operational and visual standards.

Responsibilities

• Delivering excellent customer service
• Supervising and supporting the sales team on the shop floor
• Leading daily briefs and setting team goals in alignment with store targets
• Supporting with visual merchandising and maintaining brand presentation standards
• Assisting in training and onboarding new team members
• Monitoring and executing daily store operations, including stock management
• Acting as a keyholder and supporting opening/closing procedures

Requirements

• Experience in a similar role
• Enjoy interacting with people
• Interest in fashion
• Good communication skills
• Ability to thrive in a fast‑moving environment
• Result‑driven mindset

Benefits

• Flexible schedule and access to training programs
• Staff discount offering an incredible sense of style
• Opportunity to grow your career with JACK & JONES / BESTSELLER
• Workplace surrounded by fun, trendy collections as part of an international fashion company in full development

Schedule

Part-time / Full-time