Team Leader

About the Role

Goodwill Industries of Kentucky is looking for a high-energy, positive, team-minded Team Leader to join our retail team. This position is essential for the success of our retail store operation and supports our core values of service, hope, partnership, and dignity with a focus on great customer service. Our retail operation fuels our mission, generating revenue for programs and services while providing job opportunities to individuals facing limited options. Every role helps empower people to increase dignity and independence through employment.

Responsibilities

• Assist in providing direction and modeling job duties for Production Clerks.
• Deliver great customer service by greeting donors and customers and offering assistance.
• Sort and stock materials in stores as required.
• Rotate stock as needed.
• Operate the cash register.
• Perform other duties as assigned.

Requirements

• High school diploma or GED (preferred).
• Basic math skills and ability to make change and complete paperwork in a timely manner.
• Experience coaching or training others (e.g., one-on-one training with Production Clerks).
• Reliable transportation to and from work.

Physical Demands

This role involves light to medium physical work, including:

• Frequent bending, squatting, kneeling, stooping, and repetitive motions.
• Good finger dexterity and visual acuity.
• Frequently lifting, pushing, or pulling 10–20 pounds; occasionally pushing or pulling 20–50 pounds.
• Ability to perform material handling with minimal restrictions and work with minimal supervision.
• Ability to work a rotating schedule, including evenings, weekends, and holidays.

Benefits

• 403(b) Plan with company matching contributions.
• Employee Assistance Program (EAP).
• Tuition reimbursement.
• Medical, prescription, dental, and vision insurance.
• Generous vacation time and 8 paid holidays.
• Short- and long-term disability insurance.
• Life, dependent life, and AD&D insurance.
• Voluntary term life insurance.
• Free career coaching, including financial training and digital literacy.
• Flexible schedule.
• Access to Goodwill’s Cars to Work program.
• Mission-centric career: Your work helps fund employment programs for Kentuckians with disabilities or other workforce challenges.

Pay

$13.50 per hour.

Schedule

Full-time, with store hours of operation: Monday–Sunday, 9:00 AM – 9:00 PM.