Team Leader, Accounts Payable

About the role

This is a work-from-home/remote position based in the U.S. handling either the Western or Eastern region for Buckhead Meat & Seafood. The Payables Team Lead provides day-to-day direction and support to the Payables Team, ensuring timely payment processing activities, guidance, troubleshooting support, and issue escalation. Responsibilities include leading, developing, and supporting the AP staff, achieving team service level agreement targets, and overseeing global processing teams to ensure service levels and quality requirements are met.

Responsibilities

• Provide overall leadership and support to the AP staff, including proactive guidance, troubleshooting support, and issue escalation.
• Oversee and coordinate activities of the accounts payable team.
• Coordinate with global and local processing teams to ensure service levels and quality requirements are achieved.
• Ensure timely and effective completion of all AP invoice processing activities, including payment dispute resolution and account reconciliations.
• Review and analyze metric reports and address areas of concern.
• Oversee investigation of root cause analysis and development of solutions for process improvements.
• Work closely with the Service Delivery Lead to obtain final approval on all issues and reporting needs.
• Troubleshoot escalated issues, make decisions, communicate, and escalate as appropriate.

Requirements

• High school diploma or General Education Development (GED) or equivalent.
• 5 years of progressive, related experience in accounts payable.
• 2 years of supervisory or team leader experience leading team members.

Abilities and Skills

• Strong knowledge of accounts payable policies and processes.
• Strong analytical skills.
• Strong leadership and communication skills.
• Knowledgeable of accounting applications.
• Strong analytical and issue resolution capabilities.
• Proficiency in Microsoft Office and specialized accounting/finance software, including ERP systems (e.g., Workday).
• Ability to collaborate and work across functions within Sysco and with GPOs.

Physical Demands

• The employee is regularly required to sit, stand, walk, and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
• The employee is frequently required to sit and reach with hands and arms.
• The employee must occasionally lift and/or move up to 20 pounds.

Work Environment

• The noise level in the work environment is usually moderate.