Team Lead, Weekend 1st Shift

About the role

The Senior Material Handler, Lead has general responsibility for coordinating and overseeing all operational activities assigned daily. Under the direction of the Operations Supervisor, the Operations Lead oversees associates dedicated to warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives. Associates are expected to meet company objectives in performance, safety, and quality, and comply with all corporate and site-specific policies.

Responsibilities

• Training Responsibilities:
  • Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands
  • Train new and existing associates on current Standard Operating Procedures, including shipping, receiving, picking, and/or quality control
  • Assist in forklift operation and certification for new and existing associates
• Shipping/Receiving Responsibilities:
  • Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and picking and staging of outbound shipments at the highest possible productivity levels
  • Verify required inbound/outbound paperwork with drivers, ensuring all products are properly counted
  • Efficiently and accurately load orders according to appropriate doors and trailers
  • Process all shipping/receiving/picking functions as defined by Standard Operating Procedures
  • Research discrepancies that may occur in the shipping and receiving process
• Customer Service:
  • Conduct yourself professionally in appearance and communications
  • Communicate with customers telephonically, electronically, or in person
  • Prepare required activity reports accurately and efficiently for site management
• Quality Control Responsibilities:
  • Use appropriate documentation to ensure all product and/or orders are received or shipped correctly and accurately picked
  • Verify products and/or orders meet quality standards, including reporting damages or discrepancies
  • Stack, package, shrink wrap, and label product(s)
  • Process all quality control functions as defined by Standard Operating Procedures
  • Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager
  • Participate in quality meetings
• Safety, Housekeeping, and Compliance:
  • Know and comply with relevant ISO standards impacting this position, department, and company
  • Execute all safety protocols and accomplish job tasks in a manner that promotes safety
  • Maintain cleanliness of warehouse and a clean, neat, orderly work area; assist in security of the warehouse
  • Comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/MSDS Standards
  • Participate in safety meetings
• Labor Management:
  • Direct operations of the warehouse work team to achieve prescribed objectives
  • Assist associates and temporary labor in completion of productivity sheets and accurate capture of production and payroll hours
  • Assist Supervisor in maintaining employee levels consistent with a productive workforce
  • Participate in establishing work schedules; ensure schedules are correctly implemented and jobs assigned effectively
  • Assist Operations Supervisor in ensuring associates handle products according to prescribed quality procedures and guidelines
• Responsibility and Authority:
  • Participate in department meetings
  • Initiate action to prevent non-conformities relating to product, process, and quality system; identify and record problems; initiate, recommend, or provide solutions through designated channels
  • Bring all non-conformities immediately to the attention of the Quality Department
• Equipment Operation:
  • Operate equipment including sit-down, stand-up, reach truck, sweeper scrubber, scissor lift, cherry picker, Aisle Master, or pallet jack
  • Maintain equipment upkeep and report equipment problems
  • Inspect and perform minor maintenance on forklift or other equipment daily
  • Operate all equipment safely and efficiently following prescribed work methods
  • Maintain active forklift certification
• Maintenance: Perform or assist in building, grounds, and equipment maintenance as assigned.
• Other Duties:
  • Perform clerical and administrative tasks as guided by site management (answering telephones, scheduling, appointments, greeting visitors, filing, record keeping)
  • Work evenings and weekends as needed
  • Work overtime as dictated by business (mandatory or voluntary)
  • Perform other duties as assigned

Requirements

• Education and/or Experience: High school diploma or GED; 1 year experience working in a logistics/distribution/relevant environment; able to operate Material Handling Equipment (MHE); able to work in unregulated warehouse temperatures (mild to moderate extremes).
• Certificates, Licenses, Registrations: Satisfactory completion of a forklift training program.
• Supervisory Responsibilities: None.

Qualifications

• 2–4 years’ experience working in a warehouse/logistics/distribution environment
• 2–4 years proven forklift experience
• Current or prior MHE certification

Skills

• Computer Skills: Basic computer skills; RF Scanners; WMS functions
• Language Skills: English (reading, writing, verbal)
• Mathematical Skills: Basic to intermediate level to verify quantities, count inventory, or perform other duties associated with handling, storing, and distributing client products
• Other:
  • Strong attention to detail, accuracy, and ability to accomplish job tasks in a timely manner
  • Ability to perform duties with minimal supervision or guidance
  • Ability to communicate effectively and respectfully with all levels of the organization
  • Ability to effectively adapt to change and thrive in a stimulating, fast-paced work environment

Physical demands

• Occasionally: Hand & finger manipulation, sitting, handling product and/or packaging materials
• Frequently: Bending
• Constantly: Walking and standing