Team Lead - Tucson, AZ La Encantada

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We're looking for a talented Part-Time Team Lead that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. You will support product flow and apply merchant and customer service skills to curate a compelling in-store experience. Responsibilities will include: LEADERSHIP & TEAM MANAGEMENT Supports the Store Manager in recruiting, hiring, and retaining top talent Supports the Store Manager in creating and maintaining a succession strategyFoster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities.Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports. Customer Experience Cultivates an environment of genuine customer connectionDemonstrates extraordinary service and acts as a brand ambassador reflective of the company valuesFacilitates an energized pace, positive service environment and team developmentDelivers high-quality product services with attention to detail - such as branding, debossing, boot stretching, brim shaping, and boot shines - to ensure a premium customer experienceUnderstands an OMNI Channel business - implements processes and utilizes tools to better service the customer VISUAL AND BUSINESS OPERATIONS Facilitates the sharing of product knowledgeUpholds stock-to-sales processes, presentation standards, and manages product placementMaintains an effective store structure, floor plan, and appropriate fixture usageUpholds and ensures compliance with shipments, transfers and restock standardsAdheres to and develops awareness around internal and external Loss Prevention procedures COMMUNICATION AND RELATIONSHIPS Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standardsEncourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision Qualifications: 2+ years Retail Management experienceMust be available to work 15-20 hours per weekExceptional leadership, selling, and customer service skillsStrong merchant skills and a history of delivering financial resultsProven record of hiring and developing great talentExperienced in coaching, counseling & conflict resolutionIndependent, proactive, results-driven work ethicUtmost character, honesty, and transparency Requirements: High School Diploma required (College Degree preferred)Must be at least 18 years of age or olderContinually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. Ability to deliver excellent customer service while implementing loss prevention practicesAble to lift up to 30lbs regularly and perform store maintenance tasksMust have reliable transportationMust be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed Part-Time Benefits: Competitive hourly compensation + incentivesFree boots and generous employee discount The hourly rate for this position is $19- $21. The actual compensation will be based on factors such as the candidate's skills, qualifications, and experience. About Us: Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. It's not the easiest or cheapest method, but we're committed to classic construction techniques that stand the test of time. With 42 retail stores (and counting) across the country, we're bringing western goods into new frontiers and aim to be the most welcoming brand in western. We're certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow! Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we're headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual "on-site" interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try! We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy. Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.