Team Lead - Program Management Office

About the Role

The Program Management Office (PMO) Lead is responsible for the approval and implementation of methods, tools, and standards. The primary focus of the PMO Lead is to implement program management standard best practice tools and methods. The PMO Lead also conducts process mapping with other departments and supports necessary modifications. This role utilizes expertise to provide functional mentoring to team leaders and their teams, driving performance, developing strategies, and improving competencies.

Responsibilities

• Manage and harmonize global program processes, methods, tools, and standards used in Program Management & Customer Service, and streamline documentation flow.
• Approve and implement best practice methods and tools for the project organization.
• Approve and implement program management documentation and processes.
• Support the implementation of program management software and systems in accordance with industry standards for RECARO Americas.
• Audit programs for compliance with program management procedures, processes, and best practices.
• Conduct program budget reviews.
• Provide formal and informal training on tools, processes, and best practices for individuals and teams.
• Provide functional mentoring and steering of PM Excellence Standards best practices for the RAU PM department.
• Oversee discipline responsibilities for the PMO Team and PM Liaison.
• Coordinate and lead strategic projects (e.g., securing CCP knowledge at RAU for Cross Sites PM, new product ramp-up) for the RECARO America organization.
• Conduct detailed project supervision and support coordination activities.
• Increase project organization expertise and professionalism through targeted training and knowledge sharing.

Qualifications

• Minimum of a Bachelor’s degree in a technical or business field.
• 5+ years of relative work experience in a similar role.
• Intensive experience leading projects and project teams.
• High experience level in conflict management and moderation.
• Strong, proven customer relations skills.
• Ability to train people and define training concepts for different department needs.
• Good understanding of processes.
• Strong negotiation skills and ability to positively influence people.
• Proven track record of meeting commitments.
• Strong problem-solving skills with the ability to exercise mature judgment.
• Ability to multi-task and operate in a fast-paced, high-pressure environment.
• Excellent internal and external communication and presentation skills.
• Ability to take initiative, make decisions, and work with minimal supervision.
• Multicultural background is a plus.