Team Lead, Production

About the Role

The Team Lead, Production is responsible for the day-to-day operations of their assigned shift. In conjunction with the Plant Production Supervisor, this position oversees production activities of hourly personnel and machine operation. Responsibilities include training, coaching, and problem-solving with team members; communicating timely and relevant information; and demonstrating ownership in plant and food safety, including all regulatory requirements. This role also maintains control of Good Manufacturing Practices, Safety, Quality, Customer Service, and team processes.

Working hours: Night Shift: Wednesday 12:00 am to 6:00 am, and Thursday to Saturday from 6:00 pm to 6:00 am.

Responsibilities

• Oversee operations of the assigned shift, including coordinating work activities for hourly and temporary employees, supporting efficient equipment operation, providing personnel training, handling personnel issues, and communicating relevant information to Production Supervisors.
• Organize day-to-day operations, including assignment of sanitation duties, machine troubleshooting, and reassignment of team members as needed.
• Coach and support team members, facilitate brief team meetings, and conduct employee work assessments.
• Assign or complete cross-training activities for shift personnel to enable work in production areas.
• Coordinate operations and activities within or between work areas with team production leads.
• Complete all shift paperwork promptly.
• Enforce company policies, safety standards, GMP standards, and HACCP.
• Maintain clean and sanitary conditions according to Good Manufacturing Practices.
• Inspect materials, products, or equipment to detect and document defects, malfunctions, and questions.
• Confirm production orders in SAP, if needed.
• Suggest and implement improvements in assigned areas.
• Participate in process improvement training, safety training, or committee work (e.g., lean teams).
• Perform assigned duties and other tasks as requested by the Production Supervisor promptly.

Requirements

• High School diploma or equivalency and a minimum of two years of supervisory experience in a food-manufacturing environment.
• Associate’s degree preferred.
• Proficient English language skills, both written and oral.
• Computer knowledge in Word, Excel, PowerPoint, and experience with SAP is desirable.

Skills

• Teamwork and Cooperation: Genuine intention to work cooperatively with others and be part of a team.
• Flexibility, Self-control, Self-confidence: Ability to adapt to and work effectively in a variety of situations, with individuals or groups.
• Communication: Strong verbal and written communication skills.
• Interpersonal Understanding and Relationship Building: Ability to listen and understand others.
• Initiative: Preference for taking action before being requested.
• Developing Others: Genuine intent to foster the learning or development of employees.

Benefits

• Competitive salary and comprehensive benefits package.
• Workplace flexibility.
• Diverse and inclusive environment (#OneBC).
• Opportunities for personal and professional growth, including internal career development.
• Participation in sustainability initiatives (Forever Chocolate) focused on prospering farmers, zero child labor, carbon and forest positivity, and 100% sustainable ingredients.