Team Lead - Phlebotomy (Full Time Day Shift)

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

• Functions as an interdisciplinary team member performing a wide range of services in clinic and hospital-based laboratories.
• Assists the Lab Support Services Supervisor in providing technical and leadership support in assigned lab areas such as phlebotomy, specimen collections, central processing, and/or lab call center.
• Performs sample collections, specimen processing, call center duties, scheduling functions, desk duties, and other job-related duties as assigned.
• Orients and trains new staff, other allied health staff, or students.
• Assures that age-appropriate care is delivered for population served.
• Provides technical direction and assistance, workflow coordination, troubleshooting, and problem resolution.
• Assists in educational development of staff, maintaining training files, and completing annual competencies for the work unit.
• Assists with personnel issues that arise in daily operations.
• Assists with the development, implementation, and review of training content, standard operating procedures, workflow changes, and research protocols.
• Coordinates and sets priorities for collections, completion of assignments, processing, receipt, and tracking of specimens and workflows.
• Develops, designs, and monitors logs for tracking purposes.
• Assists with auditing all lab support services staff performance and training daily and monthly.
• Maintains and stocks supply inventory using several applications/sources for ordering.
• Assists with quality management, data analysis, regulatory compliance, and implementing new services.
• Demonstrates leadership skills and works independently as well as in a team environment.
• Uses critical thinking skills and ensures adherence to established directions and guidelines in SOPs.
• Performs duties in a professional and ethical manner, employing professional conduct and appearance.
• Develops/uses proper professional communication skills with staff, patients, and families, including telephone etiquette.
• Must be fluent in multiple computer systems and applications.
• Demonstrates confidentiality, trustworthiness, and the ability to deal effectively with people in stressful situations.

Qualifications

• High School diploma or GED required.
• Minimum of 4 years of clinical lab experience such as phlebotomy, specimen processing, medical assisting, or a combination thereof, or an Associate’s degree in related science and 2 years of clinical lab experience.
• Exhibits excellent organizational, communication, critical thinking, and problem-solving capabilities.
• Strong multi-tasking skills and attention to detail.
• Comfortable confidently and professionally directing the workflow of a large and diverse team.
• Prior leadership experience is preferred.
• Must have computer, medical terminology, and prior experience in a clinical laboratory environment.
• Effective oral, written, listening, and coaching skills.
• Flexible to scheduling or workflow changes due to operational needs.
• Phlebotomy or medical assisting certification from a nationally recognized organization such as ASCP, AMT, or NCA, or other certification pertinent to the laboratory field as required by specific laboratory specialty.

Visa sponsorship is not available for this position; this position does not participate in the F-1 STEM OPT extension program. A resume must be included for your application to be considered. Foreign trained lab personnel must provide a detailed equivalency High School evaluation to include US equivalent degree at the applicant's expense.

Pay

$22.12/hr - $31.21/hr

Schedule

• Full Time
• 80 hours per pay period
• Monday to Friday, 6 AM to 2:30 PM
• Occasional weekends: 6 AM to 2:30 PM on Saturday and Sunday, about one in every 4 to 5 months.