Team Lead of National Expansion (Southfield, MI / Hybrid)

We need to output HTML fragment with sections: About the role? The posting includes description. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate like EEO, etc. Must preserve all substantive info. We need to parse content. The posting: - Intro: FreedomCare description, mission, values. Could be "About the role" maybe includes overview. But we need to decide sections. We have "Department & Position Overview" describing role. Could be "About the role". Then "Every Day You Will ..." list of duties -> Responsibilities. Then "Ideal Candidate Will Possess ..." -> Requirements/Qualifications/Skills. Then "Preferred Qualifications" -> maybe Qualifications. Then "Why work at FreedomCare?" -> Benefits. Then "At FreedomCare, base pay ..." -> Pay. Schedule: mention hybrid position with travel into main office, working from office 3x a week. That's schedule info. Thus we can include sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we need to avoid filler sections. Ensure each has substantive content. Let's extract. About the role: Could combine intro and Department & Position Overview. Responsibilities: bullet list from "Every Day You Will Be ..." each line. Requirements: maybe "Ideal Candidate Will Possess" list. Qualifications: maybe "Preferred Qualifications" list. Skills: maybe combine some skill statements from Ideal Candidate list? Could separate but we might have overlapping. Could put skills as separate if we have distinct skill statements. The Ideal Candidate list includes many skill-like items: Experience managing/supervising, leading, mentoring, coaching, developing employees, performance management, proficiency in FreedomCare processes, ability to learn, lead effectively, self-motivated, analytical, organizational, time management, ability to motivate team, excellent communication, critical thinking, problem-solving, organizational skills, self-motivated, able to work independently, make informed decisions, identify operational barriers, adaptability, willingness to support expanding responsibilities, drives mission, core values, vision. That's many. Could treat as Requirements. Then Preferred Qualifications separate. But we need to follow instruction: Use headings for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can decide to put Requirements as the list of mandatory qualifications, Qualifications as preferred, Skills maybe as a subset? Might be redundant but okay. We need to avoid duplication. Perhaps we can put Requirements = Experience managing/supervising a group, leading, mentoring, coaching, developing employees, performance management, proficiency in FreedomCare processes, ability to learn and support evolving workflows, ability to lead effectively within growing operation, self-motivated to meet targets, strong analytical, organizational, time management skills, ability to motivate team, excellent communication, critical thinking, problem-solving, organizational skills, self-motivated, able to work independently, make informed decisions, ability to identify operational barriers and work collaboratively, adaptability and willingness to support expanding responsibilities, drives mission, core values, vision. Qualifications = Preferred Qualifications: Bachelor's Degree in Business Administration or Healthcare Administration, Experience working in home care agency, hospital, healthcare organization, or healthcare operations environment, Experience with Medicaid, community-based services, or Michigan healthcare programs preferred, 3+ years experience managing 5+ employees, Experience supporting a growing, emerging, or rapidly evolving operation is a plus, Spanish bilingual is a plus. Skills could be maybe a subset like "Strong analytical, organizational, and time management skills; Excellent communication, critical thinking, problem-solving; Ability to motivate team; etc." But we already have many in Requirements. Might be okay to have Skills separate focusing on soft skills: communication, critical thinking, problem-solving, organizational, time management, leadership, mentoring, coaching. But risk duplication. Alternatively we could omit Skills section if content overlaps heavily; but instruction says prefer few substantive sections over many thin ones. Could combine Requirements and Qualifications into one? But we need headings only when posting has real specific content. We could have Requirements (mandatory) and Qualifications (preferred) and maybe skip Skills. But we need to include Skills heading only if we have specific content not covered elsewhere. We could extract skill statements like "Strong analytical, organizational, and time management skills; Excellent communication, critical thinking, problem-solving; Ability to motivate a team; etc." That is still present in Requirements though. Maybe better: Use Requirements for mandatory experience/qualifications, Qualifications for preferred qualifications, Skills for skill-based abilities (like communication, problem-solving, analytical, organizational, time management, leadership, mentoring). That seems okay. Let's extract skill-based statements from Ideal Candidate list that are not purely experience: "Strong analytical, organizational, and time management skills", "Ability to motivate a team to meet and/or exceed operational targets and metrics", "Excellent communication, critical thinking, problem-solving, and organizational skills", "Self-motivated with a drive to meet and exceed operational targets and performance metrics", "Self-motivated, able to work independently, and able to make informed decisions", "Ability to identify operational barriers and work collaboratively to develop effective solutions", "Adaptability and willingness to support expanding responsibilities as Michigan operations continue to grow", "Drives mission, core values, and vision". These are skills/attributes. Thus Skills section can contain those. Requirements can contain experience-based: Experience managing/supervising a group or team of employees, Exceptional experience leading, mentoring, coaching, and developing employees, Experience with performance management, Demonstrated proficiency in FreedomCare processes and systems, with the ability to learn and support evolving Michigan-specific workflows, Ability to lead effectively within a growing and evolving operation where processes, priorities, and responsibilities may continue to develop. That seems reasonable. Now Benefits: from "Why work at FreedomCare?" paragraph: competitive compensation, medical benefits, retirement plans, wellness programs, fun company events, ongoing learning opportunities, voice matters, great relationships, work has meaning, tangible positive impact, celebrate diversity, inclusive environment. Also mention Equal Opportunity Employer but that's boilerplate; we should remove EEO boilerplate. So we keep the substantive benefits. Pay: base pay range $24—$28 USD per hour. Schedule: hybrid position with travel into main office located in Southfield, Michigan. This role will require working from our FreedomCare MI office 3x a week. Now About the role: combine intro and Department & Position Overview. Intro: FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Team Lead of Michigan to support our growing and emerging Michigan team! This is a hybrid position with travel into our main office located in Southfield, Michigan. This role will require working from our FreedomCare MI office 3x a week. Department & Position Overview: This role is a patient and caregiver focused leadership role providing a seamless customer service experience by effectively leading a team of empathetic and solutions-driven team members within our growing Michigan operations. The Team Lead will mentor and advise team members to provide exceptional service to patients and caregivers while supporting the day-to-day operational needs of the Michigan market. As FreedomCare continues to grow and develop its presence in Michigan, this role will support evolving operational needs across the patient and caregiver journey, including intake, engagement, enrollment, service readiness, and other operational functions necessary to support the Michigan market. The Team Lead will work closely with Michigan leadership to support effective workflows, team performance, quality, compliance, and continuous improvement as the state operation continues to expand. We can merge. Now produce HTML. We must not include or . Just fragment. We'll produce sections with

headings and then

or

• . We need to ensure we don't include any boilerplate like EEO, navigation, etc. Let's craft. About the role: maybe a

  containing the combined description. Responsibilities:

  • each bullet from Every Day You Will. List them: - Be the direct point-of-contact for team member inquiries or concerns; respond to and resolve escalated or complex issues - Manage the performance of team members through active motivation, assessing performance, consistent communication, coaching, and effective feedback - Monitor daily Michigan workflows to ensure team members are meeting performance goals, following standard policies and procedures, and remaining within applicable compliance guidelines - Support operational activities associated with the MDHHS Adult Home Help Program and other applicable Michigan programs, service models, and operational needs as the market evolves - Support the patient and caregiver journey from initial engagement through enrollment and service readiness, helping to identity and resolve barriers that may delay progression - Monitor process improvement by identifying system or workflow areas of opportunity and supporting the development of scalable solutions for the growing Michigan market - Support the development, implementation, and refinement of Michigan-specific workflows and operational processes as the state continues to grow - Responsible for disseminating information and training from senior management and other departments to direct reports - Monitor operational performance, workflow trends, capacity, and team readiness and escalate identified risks or barriers to Michigan leadership - Collaborate with cross-functional teams to support Michigan operational needs and the successful progression of patients and caregivers - Interview candidates, train employees, and provide continued training, coaching, and development to the team - Support additional operational responsibilities as needed based on the evolving needs and growth of FreedomCare's Michigan market Now Requirements: list from Ideal Candidate Will Possess (the experience-based). Let's extract: - Experience managing/supervising a group or team of employees - Exceptional experience leading, mentoring, coaching, and developing employees - Experience with performance management - Demonstrated proficiency in FreedomCare processes and systems, with the ability to learn and support evolving Michigan-specific workflows - Ability to lead effectively within a growing and evolving operation where processes, priorities, and responsibilities may continue to develop Now Qualifications (Preferred): list: - Bachelor's Degree in Business Administration or Healthcare Administration - Experience working in a home care agency, hospital, healthcare organization, or healthcare operations environment - Experience with Medicaid, community-based services, or Michigan healthcare programs preferred - 3+ years experience managing 5+ employees - Experience supporting a growing, emerging, or rapidly evolving operation is a plus - Spanish bilingual is a plus Now Skills: list skill-based statements: - Strong analytical, organizational, and time management skills - Ability to motivate a team to meet and/or exceed operational targets and metrics - Excellent communication, critical thinking, problem-solving, and organizational skills - Self-motivated with a drive to meet and exceed operational targets and performance metrics - Self-motivated, able to work independently, and able to make informed decisions - Ability to identify operational barriers and work collaboratively to develop effective solutions - Adaptability and willingness to support expanding responsibilities as Michigan operations continue to grow - Drives mission, core values, and vision Now Benefits: list from Why work at FreedomCare? paragraph: - Competitive compensation - Medical benefits - Retirement plans - Wellness programs - Fun company events - Ongoing learning opportunities to grow your career - Your voice matters - Build great relationships - Work has meaning and a tangible positive impact on others - Celebrate diversity and committed to creating an inclusive environment for all employees We should exclude EEO statement. Now Pay:

    The base pay range for this role is between $24.00 and $28.00 an hour at the commencement of your first year of employment.

    Now Schedule:

    This is a hybrid position with travel into our main office located in Southfield, Michigan.