Team Lead - Hybrid

About the role

This position is a hybrid role combining route execution with team leadership support. The Team Lead – Hybrid delivers, unloads, and merchandises company products in assigned retail accounts while serving as a lead support resource for route execution, service continuity, and operational consistency. The role assists other drivers, provides route coverage as needed, and supports daily field operations.

Responsibilities

• Deliver and unload product as ordered while efficiently servicing assigned accounts.
• Stock, rotate, clean, and maintain product on shelves, vending equipment, coolers, fast lanes, and promotional displays according to company standards.
• Utilize ordering systems, equipment, and required documentation, including DSD reporting.
• Maintain organized backroom inventory and ensure proper product handling.
• Assist other route drivers with daily operations, including ride-alongs, guidance, and problem resolution as needed.
• Provide route coverage and operational support during absences, high-volume periods, or service disruptions.
• Support consistent execution of route, safety, and merchandising standards across the Hybrid team.
• Maintain professional customer relationships and deliver high levels of customer service.
• Maintain a safe, clean work environment and comply with all safety and DOT requirements.
• Ensure pre-trip and post-trip vehicle inspections are properly completed, documented, and compliant with company policy and DOT regulations for all commercial vehicles.
• Perform other duties as assigned by management.

Qualifications

• High school diploma or GED required.
• A valid North Carolina Driver’s License or Commercial Driving License.
• Must be at least 18 years of age.
• Ability to pass and maintain DOT medical requirements.
• Strong driving record.
• Previous route delivery, stocking, merchandising, or retail experience preferred.
• Ability to work in a fast-paced environment with availability for one weekend per month and some holidays.
• Ability to lift up to 60 pounds, lift up to 30 pounds overhead, push and pull product (including stairs), and perform frequent bending, kneeling, and stooping.
• Ability to stand and/or walk for up to eight (8) hours per day and work in varying weather conditions.
• Demonstrated dependability, integrity, initiative, attention to detail, and strong customer service skills.
• Ability to pass required background checks, Motor Vehicle Report review, and company drug testing requirements.