Team Lead - HVAC

Key Responsibilities

• Demonstrate a positive, customer-focused attitude to set a standard for the team to follow.
• Ensure the team maintains a professional appearance by wearing appropriate Climate Systems, LLC uniforms and hold team members accountable to do the same.
• Actively support upper management in setting clear goals and expectations for the team, ensuring alignment with company objectives.
• Meet monthly with employees to coach, mentor and deliver feedback
• Mentor team members on efficient service execution and accountability.
• Serve as a safety role model for the team.
• Ensure safe work practices are implemented and provide job site safety training in line with OSHA regulations and company policies.
• Ensure team members use proper PPE daily and understand proper usage.
• Work closely with Service Coordinators to meet customer needs and foster a strong, cohesive team dynamic.
• Oversee daily service calls and ensure timely completion of electronic paperwork for billing.
• Limit customer impacts and increase satisfaction working with coordination.
• Assist in managing parts orders to ensure timely job completion.
• Support sales efforts by identifying opportunities and assisting with estimates and job site surveys.
• Review quotes from team before going to customer & ensure submission to customer in a timely manner.
• Ensure team proficiency with OEM/vendor apps and HVAC software tools.
• Lead rollout and training of new tools, technology, and processes.
• Maintain excellent driver scores.
• Participate in the on-call rotation to support urgent customer needs.
• Perform other duties as assigned.

Qualifications

• Minimum 15 years of experience in commercial or industrial HVAC service
• Prior experience supervising or mentoring technicians in a field-based role
• EPA Universal Certification (required)
• Strong diagnostic and troubleshooting skills for complex HVAC systems
• Proficiency with OEM/vendor apps and HVAC-related software tools
• Working knowledge of OSHA regulations and commitment to jobsite safety
• Excellent communication, leadership, and organizational skills
• Ability to read and interpret technical drawings, schematics, and manuals
• Valid driver’s license with a clean driving record
• Must be able to pass a drug screen and background check

Benefits

• Competitive salary and performance incentives
• Health, dental, and vision insurance
• Company-paid Life Insurance and Long-Term Disability
• 401(k) with company match
• Paid time off and holidays