Jobs · Management · California

Team Lead Front of House - Full Time

Bass Pro Shops · Irvine, CA · 1 mo ago
Management$20/hrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID. Remove boilerplate. We need to parse the posting. POSITION SUMMARY: Under the supervision... gives daily direction... includes: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. ESSENTIAL FUNCTIONS: many bullet-like sentences. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High School Diploma or equivalent Experience: 2 to 4 years in Retail Sales Supervisory experience is a plus KNOWLEDGE, SKILLS, AND ABILITY: list of abilities. TRAVEL REQUIREMENTS: N/A (skip) PHYSICAL REQUIREMENTS: list (maybe we could include under Requirements? but not required heading; we can include under Requirements or maybe a separate section? The instruction says use headings for specific categories: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Physical requirements could go under Requirements or Qualifications? Probably Requirements includes experience/education; Qualifications could be knowledge/skills/abilities. But we have both sections. We need to decide mapping. We have: Position summary (could be About the role). Essential functions (Responsibilities). Experience/Qualifications (maybe Requirements). Knowledge, Skills, and Ability (Skills). Benefits (Full Time Benefits Summary). Pay (Starting Pay Rate). Schedule? Not mentioned. Travel requirements N/A skip. Physical requirements maybe could be under Requirements? But we already have Requirements for experience/education. Could add a subsection under Requirements? But we must follow headings only; we cannot create new headings not listed. So we need to fit physical requirements into one of the allowed headings. Perhaps under Requirements (since it's about job demands). Or under Qualifications? Usually qualifications are knowledge/skills/abilities. Physical requirements could be under Requirements. We'll include a

under Requirements summarizing physical demands. We must not include filler like "N/A". So skip Travel Requirements. We must not include boilerplate EEO etc. We must preserve all substantive information. So we need to include all duties, responsibilities, experience, qualifications, skills, benefits, pay. We need to format as HTML: use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to decide which content is list vs prose. Position summary: could be a

    under About the role. Essential functions: many items; could be a

    • list. Experience/Qualifications: could be a
      • list (Minimum Degree Required..., Experience..., Supervisory experience is a plus). Knowledge, Skills, and Ability: could be a
        • list. Benefits: list of benefits; could be
          • . Pay: Starting Pay Rate: $20.00 - $22.75. Could be a

            under Pay. Schedule: none, so omit. We also need to include "ALL OTHER DUTIES AS ASSIGNED" maybe as a list item under Responsibilities. We need to ensure we don't repeat content. Let's extract details. POSITION SUMMARY text: "Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities." We'll put that as a paragraph. ESSENTIAL FUNCTIONS list (each sentence separated by period). Let's break: - Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals. - Provides daily direction to the associates within the department. - Prepares to-do / Task lists. - Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office. - Insures a pleasant and productive shopping experience for all customers. - Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment. - Resolves customer and associate opportunities with GSM / DM and HR Manager. - Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.). - Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff. - Assists the GSM / DM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items. - Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates. - Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. - ALL OTHER DUTIES AS ASSIGNED We'll keep as list items. EXPERIENCE/QUALIFICATIONS: - Minimum Degree Required: High School Diploma or equivalent - Experience: 2 to 4 years in Retail Sales - Supervisory experience is a plus KNOWLEDGE, SKILLS, AND ABILITY: - Ability to calculate figures and amounts such as discounts, commissions, and percentages - Ability to read and analyze certain reports - Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public - Ability to conduct meetings and presentations to groups - Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems - Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff (Note: last item has two sentences; we can keep as one list item.) PHYSICAL REQUIREMENTS: we need to include somewhere. Could be under Requirements as a paragraph after the list? But we already used Requirements for experience/education. Could we add another list under Requirements? The instruction: Use

            • for any list of duties/requirements/benefits. So we can have multiple lists under same heading? Probably okay. We'll put under Requirements heading: first list for experience/education, then a paragraph for physical requirements? Or we could make a second list for physical requirements. Let's do a list. Physical requirements list: - Constantly stand and/or walk during shift - Occasionally ascend or descend ladders, stairs, ramps, etc. - Constantly communicate with others to exchange information - Occasionally repeat motions that may include the wrists, hands and/or fingers - Occasionally operate machinery and/or power tools - Occasionally operate motor vehicles or heavy equipment - Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) - Occasionally work in tight and confined spaces - Occasionally work in noisy environments We'll include under Requirements heading as a second list (maybe after a

              heading? but we can just have two

                under same

                . That's fine. Benefits list: - Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! - Medical - Dental - Vision - Health Savings Account - Flexible Spending Account - Voluntary benefits - 401k Retirement Savings - Paid holidays - Paid vacation - Paid sick time - Bass Pro Cares Fund - And more! We need to keep the first bullet as a sentence; it's okay. Pay: Starting Pay Rate: $20.00 - $22.75 We'll put as

                under Pay. Schedule: none, omit. Now we need to output only HTML fragment, no /, no markdown. We'll structure:

                About the role

                Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.

                Responsibilities

                • Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.
                • Provides daily direction to the associates within the department.
                • Prepares to-do / Task lists.
                • Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office.
                • Insures a pleasant and productive shopping experience for all customers.
                • Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
                • Resolves customer and associate opportunities with GSM / DM and HR Manager.
                • Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.).
                • Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff.
                • Assists the GSM / DM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items.
                • Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates.
                • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
                • ALL OTHER DUTIES AS ASSIGNED

                Requirements

                • Minimum Degree Required: High School Diploma or equivalent
                • Experience: 2 to 4 years in Retail Sales
                • Supervisory experience is a plus
                • Constantly stand and/or walk during shift
                • Occasionally ascend or descend ladders, stairs, ramps, etc.
                • Constantly communicate with others to exchange information
                • Occasionally repeat motions that may include the wrists, hands and/or fingers
                • Occasionally operate machinery and/or power tools
                • Occasionally operate motor vehicles or heavy equipment
                • Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
                • Occasionally work

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