Team Lead - Compliance/Account Management, Impartial Hearing Order - 26204

Responsibilities

• Provide ongoing information and support to Implementation Unit Staff, parents, families, attorneys and advocates related to awards for services pursuant to the special education due process hearing process in all areas of Compliance.
• Correspond with parents and their representatives, including public advocacy groups and attorneys regarding the status of implementation awarded special education services to students.
• Collaborate with the Customer Support/Community Engagement Team to ensure prompt resolution of community outreach regarding the implementation of awarded services.
• Review and interpret Impartial Hearing Orders to determine actions necessary to implement required remedies.
• Format daily Decision Cognos Report as necessary and upload to LV Case Tracker.
• Assign cases for unpacking.
• Review unpacked orders for accuracy and approve as appropriate; take necessary steps and collaborate with staff and Team Leads for any needed corrections.
• Work with staff within the office and across NYCPS program offices to achieve timely implementation of orders.
• Maintain DAITS for all Action Items by actively tracking all deadlines and ensuring that benchmarks are met.
• Interpret Individualized Educational Programs (IEPs) and other Special Education Student Information System (SESIS) documents to determine pending entitlements and other required actions.
• Review and analyze documents in the Impartial Hearing System as necessary to ensure the accuracy of DAITS action items.
• Audit and determine actions necessary to solve outstanding problems and implement the required remedies.
• Ensure appropriate services and payments are rendered; implementation is achieved; documents are uploaded to Decision Action Item Tracking System (DAITS); outreach is conducted; and that appropriate evidence of outreach and compliance is obtained and uploaded to DAITS.
• Coordinate with Account Management team within the Implementation Unit and the billing team within Division of Financial Operations to ensure timely and accurate authorizations and payments.
• Respond to escalations regarding the provision of NYC Public Schools (NYCPS) services pursuant to Impartial Hearing Orders.
• Support in training of IU and NYCPS staff, as well as external partners.
• Assist in the review and response to quarterly reports from Independent Auditor.

Qualifications

• A baccalaureate degree from an accredited college and two (2) years of experience in community work or community centered activities in an area related to the duties described above;
• or High school graduation or equivalent and six (6) years of experience in community work or community centered activities in an area related to the duties as described above;
• or Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one (1) year of experience as described in “1” above.

Salary

$82,000 - $83,500

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)

Please include a resume and cover letter with your application.

Note: The filling of all positions is subject to budget availability and/or grant funding.

* New York City Residency is NOT Required *

We encourage all applicants from the New York City tri-state area to apply.