Team Lead Community Service

The Role You'll Play

• Assist the regional Community Services Supervisor in managing staff in the program and supporting program needs.
• Tasks may include coordination of meetings, training, and overseeing staff service provision to meet competence per agency standards.
• Meet and comply with expected administrative and clinical documentation requirements.
• Aid the Supervisor in monitoring that assigned team members in their first quarter of employment have an adjudicated or clean claim within 5 days of services provided.
• For staff on their team who have been employed for more than one quarter, assist the Supervisor in monitoring that all staff are completing notes by 11:59 the following day.
• Ensure assigned staff fill their weekly schedule to be successful in meeting client needs and agency expectations.
• Meet client care expectations and comply with other established productivity standards as established.
• Attend and actively participate in clinical supervision and program staffing.
• Provide input to supervisors and other treatment team members regarding clinical and program issues.
• Network in the communities to increase awareness of the program and to learn about new programs.
• Attend all meetings assigned within the community and on the state level.
• Work cooperatively with the Management Team and other members of the staff in sharing resources and expertise in pursuit of the agency's mission.
• Maintain knowledge and skills related to field of work through regular review of written materials and attendance at training events.
• Adhere to the standards, policies and instructions established by PMHS Policy and Procedure and any applicable ethical codes within field of employment.
• Manage a team of staff as assigned by the YCS Supervisor.
• Build collaboration and teamwork.
• Monitor that expectations are met by team staff.
• Work closely with direct supervisor on hiring and discipline actions as needed or assigned by supervisor.
• Train new staff on team.
• Help increase skill competency of team.
• Tasks may include but are not limited to observing, training, and supervision meetings.
• Research and present new or updated training and information to team to increase team competency.
• Aid the team with crisis situations that may arise.
• Demonstrate sensitivity to all cultural and ethnic differences.