Team Lead, Commercial Strategy

Drives analytical excellence for the Small Law Firm segment—leading day-to-day support for complex deal reviews, serving as the go-to resource for escalations, and mentoring Senior Analysts to build a stronger, more capable team. This role is central to shaping projects, testing initiatives, and process improvements that keep the business consistent, efficient, compliant, and positioned for stronger revenue performance.

About The Role

• Lead advanced deal analysis, turning complex data into clear, strategic recommendations for the business
• Serve as the primary escalation point for complex pricing and commercial scenarios, bringing clarity and sound judgment to high-stakes decisions
• Champion adherence to pricing strategy, policy, governance, and approval standards across the team
• Mentor, train, and onboard Senior Analysts—building bench strength and analytical rigor across the group
• Drive special projects, user acceptance testing, and tool enhancements that expand what the team can deliver
• Identify and act on process improvement opportunities, maintaining the documentation that keeps the team sharp and audit-ready
• Own compliance activities and reporting requirements, ensuring the team is always prepared for review

Requirements

• 5+ years of experience in Commercial Strategy, Pricing, Finance, Analytics, or a related field
• Demonstrated success operating at the Senior Analyst level or equivalent, with a track record of sound, independent judgment
• Skilled at balancing competing stakeholder needs while making confident, well-reasoned decisions under pressure
• Strong analytical and problem-solving skills, paired with the ability to clearly communicate deal status, risk, and opportunity to senior leadership
• Proven ability to mentor, coach, and influence peers to elevate team performance

Preferred Qualifications

• Experience in SaaS, legal, or subscription-based business models
• Familiarity with CRM, SalesForce and Conga applications
• Ability to effectively deploy AI tools and approaches to uncover areas to optimize revenue, or passion to learn
• Experience supporting testing, system enhancements, or process automation
• Knowledge of compliance, governance, and audit standards

Benefits

• Hybrid Work Model: Flexible hybrid working environment for office-based roles
• Flexibility & Work-Life Balance: "Flex My Way" policies including work from anywhere for up to 8 weeks per year
• Career Development and Growth: Culture of continuous learning with "Grow My Way" programming and skills-first approach
• Industry Competitive Benefits:
  • Comprehensive health, dental, vision, disability, and life insurance programs
  • Competitive 401k plan with company match
  • Flexible vacation, sick and safe paid time off, paid holidays (including two company-wide Mental Health Days off), parental leave, sabbatical leave
  • Optional hospital, accident, sickness, life, and AD&D insurance
  • Flexible Spending and Health Savings Accounts
  • Fitness reimbursement
  • Employee Assistance Program
  • Group Legal and Identity Theft Protection
  • Access to 529 Plan and Employee Stock Purchase Plan
  • Commuter benefits
  • Adoption & Surrogacy Assistance
  • Tuition Reimbursement
• Culture: Globally recognized for inclusion and belonging, flexibility, work-life balance, and values-driven environment
• Social Impact: Two paid volunteer days off annually and opportunities for pro-bono consulting and ESG initiatives

Pay

The base compensation range for this role is $91,000 USD - $169,000 USD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills, and experience with consideration given to internal equity. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.