Team Lead

Responsibilities

• Supports the Store Manager in recruiting, hiring, and retaining top talent
• Creates and maintains a succession strategy
• Fosters a culture of strong communication and teamwork
• Administers performance appraisals, sets goals, and conducts consistent touch-bases with direct reports
• Cultivates an environment of genuine customer connection
• Demonstrates extraordinary service and acts as a brand ambassador
• Facilitates an energized pace, positive service environment, and team development
• Delivers high-quality product services with attention to detail
• Understands an OMNI Channel business and implements processes and utilizes tools to better service the customer

Customer Experience

• Cultivates an environment of genuine customer connection
• Demonstrates extraordinary service and acts as a brand ambassador
• Facilitates an energized pace, positive service environment, and team development
• Delivers high-quality product services with attention to detail

Visual and Business Operations

• Facilitates the sharing of product knowledge
• Upholds stock-to-sales processes, presentation standards, and manages product placement
• Maintains an effective store structure, floor plan, and appropriate fixture usage
• Upholds and ensures compliance with shipments, transfers, and restock standards
• Adheres to and develops awareness around internal and external Loss Prevention procedures

Communication and Relationships

• Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
• Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision

Qualifications

• 2+ years Retail Management experience
• Available to work 15-20 hours per week
• Exceptional leadership, selling, and customer service skills
• Strong merchant skills and a history of delivering financial results
• Proven record of hiring and developing great talent
• Proven record of coaching, counseling & conflict resolution
• Independent, proactive, results-driven work ethic
• Utmost character, honesty, and transparency

Requirements

• High School Diploma required (College Degree preferred)
• At least 18 years of age or older
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory
• Able to lift up to 30 lbs regularly and perform store maintenance tasks
• Able to deliver excellent customer service while implementing loss prevention practices
• Able to have reliable transportation
• Able to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed

About Us

Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. It's not the easiest or cheapest method, but we're committed to classic construction techniques that stand the test of time. With 42 retail stores (and counting) across the country, we're bringing western goods into new frontiers and aim to be the most welcoming brand in western. We're certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

Part-Time Benefits

Competitive hourly compensation + incentives
Free boots and generous employee discount

Pay

The hourly rate for this position is $19/hr.

Schedule

The actual compensation will be based on factors such as the candidate's skills, qualifications, and experience.