Team Lead

Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling that always looks good. We're bringing western goods into new frontiers and aim to be the most welcoming brand in western.

About the role

We're looking for a talented Part-Time Team Lead that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. You will support product flow and apply merchant and customer service skills to curate a compelling in-store experience.

Responsibilities

• Leadership & Team Management
  • Supports the Store Manager in recruiting, hiring, and retaining top talent
  • Supports the Store Manager in creating and maintaining a succession strategy
  • Fosters a culture of strong communication and teamwork to ensure a seamless balance between operational, visual, and customer priorities
  • Administers performance appraisals, sets goals, and conducts consistent touch-bases with direct reports
• Customer Experience
  • Cultivates an environment of genuine customer connection
  • Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values
  • Facilitates an energized pace, positive service environment, and team development
  • Delivers high-quality product services with attention to detail—such as branding, debossing, boot stretching, brim shaping, and boot shines—to ensure a premium customer experience
  • Understands an OMNI Channel business—implements processes and utilizes tools to better service the customer
• Visual and Business Operations
  • Facilitates the sharing of product knowledge
  • Upholds stock-to-sales processes, presentation standards, and manages product placement
  • Maintains an effective store structure, floor plan, and appropriate fixture usage
  • Upholds and ensures compliance with shipments, transfers, and restock standards
  • Adheres to and develops awareness around internal and external Loss Prevention procedures
• Communication and Relationships
  • Sets clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
  • Encourages and demonstrates adaptability; positively effecting change and enabling the team to successfully execute a shared vision

Requirements

• 2+ years of Retail Management experience
• High School Diploma required (College Degree preferred)
• Must be at least 18 years of age or older
• Must be available to work 15-20 hours per week, including weekends (Friday, Saturday, and Sunday), evenings, and holidays as needed
• Exceptional leadership, selling, and customer service skills
• Strong merchant skills and a history of delivering financial results
• Proven record of hiring and developing great talent
• Experienced in coaching, counseling, and conflict resolution
• Independent, proactive, results-driven work ethic
• Utmost character, honesty, and transparency
• Continually able to stand/walk for extended periods, reach overhead, bend, squat, and kneel to organize and stock inventory
• Able to lift up to 30lbs regularly and perform store maintenance tasks
• Must have reliable transportation

Benefits

• Competitive hourly compensation + incentives
• Free boots and generous employee discount

Pay

The hourly rate for this position is $19/hr. The actual compensation will be based on factors such as the candidate's skills, qualifications, and experience.