Team Lead

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together.

About the role

The Fulfillment Team Lead at Radial carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Leads and assists the Supervisor in attaining overall department goals and effectively planning and organizing workflow, promoting teamwork, training, problem solving, decision making, and performs all functions as a fulfillment associate.

Responsibilities

• Plan and organize work; train associates; assign and direct work.
• In partnership with the Supervisor or Manager, address issues and resolve problems.
• Train associates on processes.
• Assist the Supervisor and other internal groups to meet and exceed customer requirements.
• Assist the Supervisor and other Staff to ensure compliance with all company rules, policies, and guidelines.
• Ensure the safety and security of associates and inventory.
• Coordinate with other departments on processes and procedures.
• Monitor associate production standards and partner with Supervisor to ensure SOPs are followed.
• Perform all functions same as a fulfillment associate.
• Meet or exceed company standards on attendance, punctuality, conduct, safety, and security.
• May be required to complete other duties as assigned.

Requirements

• 1 year of direct experience in a manufacturing, production, or distribution environment.
• Self-motivated with high sense of urgency, resourceful and adaptability.
• Proven project implementations with demonstrated process improvement.
• Must be able to lift 50 lbs.
• Must be able to push or pull carts of up to 100 lbs.
• Fluency in English (written and verbal) is essential for effective communication.

This position is not remote. Travel is not required.

Benefits

• Opportunities to develop and explore career advancement.
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding.
• Family planning coverage, including Fertility & Adoption benefits.
• 401K matching after 6 months with immediate vesting.
• Generous PTO.
• Educational assistance and more.