Team Lead

About the role

Join a place where you can learn, laugh, be supported, be yourself, and reach your goals. As a Team Lead at Panera, you are key to the success of your bakery-cafe. You own a segment of your shift and ensure efficiency, accuracy, and quality—while making sure every customer has an outstanding experience. You partner with your bakery-cafe managers to “divide and conquer” the work that needs to be done each day.

Responsibilities

• Lead a specified production area and/or service zone in the bakery-cafe.
• Ensure your area remains clean and safe at all times.
• Ensure 100% accuracy, speed, quality, and presentation of all orders.
• Immediately respond to and solve any guest issues.
• Be a supportive leader and team player, creating a warm, welcoming work culture for your team.
• Train associates for all duties and certifiable positions within your area.
• Ensure extraordinary guest experiences.
• Help build our culture of Warmth, Belonging, Growth, and Trust.
• Step in and support your manager and team.

Requirements

• Friendly, motivated, and hard-working.
• Up for a challenge and ready to grow.