Team Lead

About Literati Literati is a modern children’s book company focused on helping kids fall in love with reading at every age and stage. We make it easy to find great books through our school book fairs, school store fundraising platform, and book clubs using a unique mix of expert curation and data science. We’re on a mission to help parents ignite a love of learning and a love of life.

About the Role

The Team Lead – Inventory & Print Operations plays a key role in keeping Fulfillment Center operations running smoothly, with a primary focus on inventory accuracy, inventory execution, quality control, and print operations support. Reporting to the Operations Manager, this role serves as a floor leader and subject matter expert who understands how inventory, print production, fulfillment, and other warehouse functions work together. The Team Lead monitors operations, identifies barriers, supports associates, and helps ensure work is completed safely, accurately, on time, and to standard. This role will take ownership of inventory execution within the Fulfillment Center while also providing hands-on support to Print Operations and other areas as needed. The Team Lead will troubleshoot operational issues, help direct labor and workflow, monitor performance, and help execute plans developed by the Leadership team.

Responsibilities

• Own day-to-day inventory execution and help ensure inventory is accurate, organized, and available to support fulfillment and print operations.
• Perform cycle counts, investigate inventory variances, and research root causes of discrepancies.
• Support annual physical inventory and additional inventory audits.
• Monitor key titles to ensure inventory levels and execution align with business needs.
• Review daily sales orders, paid and eFair orders and unfilled orders.
• Execute inventory plans developed by Leadership and communicate opportunities or barriers to leadership.
• Support inventory transfers and ensure inventory is properly accounted for throughout the process.
• Assist with semi-annual schematics and other inventory planning initiatives.
• Support Print Operations and other warehouse functions as needed to keep overall production on track.
• Understand how inventory, print, fulfillment, and other operational areas impact one another.
• Monitor workflow across the floor and identify barriers that may affect production, quality, or timelines.
• Step in to support production priorities and help redirect workflow in partnership with Supervisors and the Operations Manager.
• Help ensure associates are on task, on time, and working to established standards.
• Serve as a floor-level point of contact for operational questions and problem solving.

Requirements

• High school diploma or GED
• Previous warehouse, fulfillment, inventory, or production experience
• Experience operating lift equipment, such as a cherry picker
• Strong Excel skills and comfort working with data
• Strong communication and interpersonal skills
• Highly organized and detail-oriented
• Task-oriented with the ability to prioritize competing needs
• Able to work independently and make sound decisions within established guidelines
• Comfortable walking and standing for extended periods of time
• Able to lift and move materials as required for the role
• Comfortable working in a