Team Lead

About the role

To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures.

Responsibilities

• Opening/closing the store
• Daily bank deposits
• Keeping register stocked with the adequate change
• Addressing customer/donor needs/complaints

Qualifications

• Education: High School Diploma or GED preferred
• Experience: Experience working in the Customer Service Industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee
• Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints

Supervision

• Received: The Team Lead functions under the direct supervision of the Store Manager
• Exercised: The Team Lead Supervisor will supervise store employees

This response is AI-generated, for reference only.