Team Lead

Job Purpose

To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures. Responsible for opening/closing the store, daily bank deposits, keeping register stocked with the adequate change, addressing customer/donor needs/complaints.

Education

High School Diploma or GED preferred

Experience

Experience working in the Customer Service Industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee.

Clearances

Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints.

Supervision Received

The Team Lead functions under the direct supervision of the Store Manager.

Supervision Exercised

The Team Lead Supervisor will supervise store employees.

This response is AI-generated, for reference only.