Team Lead

About the role

Forefront Dermatology has an immediate leadership need for a Team Lead (Clinic Supervisor) in our Brookfield, WI dermatology clinic. This role partners and collaborates with clinic physician leadership to create a winning culture for staff, best-in-class clinic operations, and outstanding experiences for patients.

Summary

The Clinic Team Leader, under the supervision of the clinic physician(s), provider(s), and Regional Clinic Manager, provides daily on-site leadership and effective management of clinic operations. Ensures high levels of patient customer service, operational efficiency, physician, provider, and employee satisfaction.

Responsibilities

This position may be responsible for managing one primary and additional satellite clinics and will travel as needed to satellite clinics.

• Maximizes clinic and team efficiency, productivity and teamwork
• Manages clinic operations including budget and staffing
• Assists with employee recruitment, selection, and hiring
• Assists with managing staff performance
• Provides regular updates to Regional Clinic Manager
• Ensures all phone messages, faxes, and interdepartmental mail are addressed immediately
• Responsible for attaining prior authorizations and maintaining a system to track from start to finish
• Provides and supervises new employee orientation
• Provides CLIA training (where applicable)
• Acts as a role model and subject matter expert for policies and procedures set in place by management
• Responsible for Clinical Assistant and Receptionist duties as needed

Qualifications

• Post-high-school education in a medical support field such as Medical Assistant, Licensed Practical Nurse, or Registered Nurse, is required
• Must hold current certification/licensure and must maintain certification/licensure throughout employment
• Two years of previous experience in Dermatology/Mohs surgery is preferred
• Must maintain CPR Certification
• Must be able to travel as needed
• Must demonstrate leadership experience
• Proficiency with computers including Microsoft Office
• Ability to work effectively and cooperatively with staff, clients, and visitors
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
• Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness
• Ability to maintain confidentiality of information

Schedule

This is a full-time position working Monday–Friday, 7:00 AM – 4:00 PM.