Team Lead

About the role

Come join our team! We have an immediate leadership need for a Team Lead (Clinic Supervisor) in our Louisville, KY dermatology clinic! If you are seeking an opportunity to partner and collaborate with clinic physician leadership to create a winning culture for staff, best-in-class clinic operations, and outstanding experiences for patients, then a career at Forefront may be the perfect fit for you!

The Clinic Team Leader, under the supervision of the clinic physician(s), provider(s), and Regional Clinic Manager, provides daily on-site leadership and effective management of clinic operations. Ensures high levels of patient customer service, operational efficiency, physician, provider, and employee satisfaction.

Responsibilities

• Manages one primary and additional satellite clinics and will travel as needed to satellite clinics.
• Maximizes clinic and team efficiency, productivity and teamwork
• Manages clinic operations including budget and staffing
• Assists with employee recruitment, selection, and hiring
• Assists with managing staff performance
• Provides regular updates to Regional Clinic Manager
• Ensures all phone messages, faxes, and interdepartmental mail are addressed immediately
• Responsible for attaining prior authorizations and maintaining a system to track from start to finish
• Provides and supervises new employee orientation
• Provides CLIA training (where applicable)
• Acts as a role model and subject matter expert for policies and procedures set in place by management
• Responsible for Clinical Assistant and Receptionist duties as needed

Qualifications

• Minimum Post High-school education in a medical support field such as Medical Assistant, Licensed Practical Nurse, or Registered Nurse, is required
• Must hold current certification/licensure and must maintain certification/licensure throughout employment

Skills

• 2 years of previous experience in Dermatology/Mohs surgery is preferred
• Must maintain CPR Certification
• Must be able to travel as needed
• Must demonstrate leadership experience
• Proficiency with computers including Microsoft Office
• Ability to work effectively and cooperatively with staff, clients, and visitors
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
• Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness
• Ability to maintain confidentiality of information

Benefits

• Access to health, dental, and vision insurance
• Health Savings Account $500 matching contribution
• Eligible for PTO and Holiday pay
• Company paid life insurance and long term disability (full-time only)
• Access to voluntary short term disability insurance (full-time only)
• Access to additional life insurance eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer
• Guardian 401K with employer contribution profit sharing
• Employee discounts
• And much more!