Team Lead

About the role

DSV – Global Transport and Logistics. At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

The Quality Team Lead is responsible for coordinating safety and quality functions and assisting the Supervisor in making sure that the warehouse is in compliance with safety and quality policies and principles. The position performs work involving the implementation of identified safety and training programs and a variety of associated operations. This position is expected to uphold and comply with all Standard Operating Procedures, corporate and site-specific policies, safety and work rules, and OSHA/MSDS Standards.

Responsibilities

• Maintain the Document Control Center, Data and Records of the Quality System.
• Support, document and follow up on Internal Audits, QMS/QIS, and Corrective Actions raised from Internal Audits.
• Update visual aids, process instructions, quality procedures, corrective and preventive actions, client documentations.
• Generate and update control charts as well as Quality QOS Review and validation of all controlled documentation used and displayed throughout the plant against QIS.
• Participate in the Continuous Improvement Projects.
• Work closely with Supervisor to develop improvements to employee performance as well as the service provided to all other departments.
• Perform plant tours to detect any activity not in compliance within the quality.
• Keep under clean and organized conditions, the workstation and/or area.
• Availability to develop any new activity or project assigned.
• Ensure Weekly Triggers files are sent to the Suppliers on a timely basis.
• Manage/follow up of aged material process; notify Customer for proper disposition.
• Manage the excess/slow moving inventory and seek for disposition.
• Maintain Vendor/Parts profile updates in the system.
• Continuously work on improving operations communication with Supplier and Customer.
• Prepare all paperwork and backup data for return shipments.
• Ensure customer responses are made within customer service objectives.
• Responsible for several reports and monitor compliance.
• Coordinate cycle counts as required for Sync Report Analysis.
• Setup and maintain all vendor, contact, and part profile information.
• Actively participate in Customer/Internal Corrective Action and Improvement Plans.
• Support other areas as required.

Requirements

• Must have a high school diploma or general education degree (GED).
• Ability to handle basic statistical control methods.
• Must have previous Inventory experience.

Skills

• Computer Skills: Excellent computer skills, not limited to MS Office, Windows, or Visio.
• Language Skills: English (reading, writing, verbal).
• Mathematical Skills: Basic to intermediate level.
• Other: Ability to perform duties with minimal supervision or guidance. Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. Current or previous experience with Quality Management system. Experience working in a logistics/distribution/relevant environment. Previous experience working with Internal Audits, Document Control, and Corrective Action plans.

Work Environment

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Pay

The expected base pay range is $29.00 – $29.00 hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.