Team Lead

About the role

This position is responsible for maintaining a high energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Makery Manager helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will take the lead in their store in achieving company goals and will lead by example in all company operations. The Assistant Makery Manager fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Responsibilities

• Maintain a high energy, positive environment, where behaviors that support client-centric service are consistently demonstrated.
• Lead by example in all company operations including creating a client-centric experience, meeting personal sales expectations, and creating quality products.
• Maintain a professional and impeccably clean Makery environment.
• Establishes clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team members' daily performance.
• Takes charge in managing and tracking stock of raw materials, finished products, and supplies.
• Generate sales reports, maintain inventory, production and assist with other functions; i.e. Banking, Scheduling, Payroll, Inventory, proper signage & promotions, to name a few.
• Take ownership in controlling top line revenue and expenses.
• Ability to work nights & weekends.

Requirements

• Management and/or sales experience preferred.
• Able to communicate effectively at all levels.
• Skilled Trainer, motivator, and leadership qualities desired.
• Computer skills ie., Microsoft Office, POS system desired.

Qualifications

• Must not be sensitive to various scents and fragrances.
• Dexterity of hands and fingers.
• Ability to lift or assist in lifting items and heavy boxes up to 50 lbs.
• Ability to walk, reach with hands and arms, climb, balance, twist and stoop, kneel or crouch.
• Ability to perform Makery cleaning functions including dusting, sweeping, mopping, scrubbing. etc.

Skills

• Customer Service
• Leadership
• Training
• Inventory Management
• Microsoft Office
• POS System

Benefits

• Employment growth opportunities
• Flexible scheduling
• Options for Medical, Simple IRA (for Full time Team Members)
• Employee discount on products & services.
• Fun contests and incentives

Pay

$16.00 per hour

Schedule

• 10 hour shift
• 8 hour shift
• day shift
• night shift
• weekends
• holidays