Team Lead, ARC Lab (P)_MFG

Scope and Purpose of Position

Career Path: Team Lead, ARC Lab
Department: ARC
Revision Date: 07/05/2022
FLSA Status: Non-Exempt - Union
EEO-1: 7-Operatives

Essential Functions

• Ensure all supplies needed for the shift are in the dept. at beginning of shift, provide additional supplies as needed
• Have a brief team meeting at beginning of shift to discuss KPI updates and set up associates in their area of responsibility for the shift
• Prepare a department roster showing where each associate is working and production goals for shift. Provide to your shift manager
• Provide training to associates new to the department and/or level
• Ensure all calibrations are being done at beginning of shift and verifications of machinery are done
• Report malfunctioning equipment to maintenance team
• Evaluate breakage hourly throughout shift. Advise Manager if too high or trending
• Supply end of shift production numbers showing how many jobs produced by each team and total jobs completed
• Reassign associates during shift if necessary to improve efficiency. Consult with Management if necessary
• Troubleshoot and answer questions related to production (contact or update manager depending on questions)
• Help distribute company memos, as deemed appropriate by lead and management
• Cook with manager on OT needs (Manager will assign associates)
• Lead fills in on production floor where needed for absenteeism
• Cook with lab manager WI’s (ISO) education to new associates and/or when a new responsibility is assigned
• Complete department walk through checklist at end of shift, sign when all completed, and provide to Manager
• Communicate with associates in a professional and appropriate manner at all times
• Issues with Associates, including insubordination, violation of policy, etc. are to be immediately reported to a manager to resolve
• Abide by all company policies including safety policies
• Attend all required training sessions and meetings as directed by Management
• Mentor and coach other associates on quality and optical standards as needed
• Practice and comply with all requirements of our Quality Management System (QMS), prescribed safety and hazardous materials handling procedures, and Federal/State laws regulating hazardous and non-hazardous waste disposal

Education & Experience

• High School Diploma or GED required/or minimum 2 years of relevant experience
• ABO Certification preferred
• Ability to troubleshoot and maintain all equipment to ensure effective operation
• Multitask for maximum process efficiency
• Ability to operate all ARC equipment
• Experience working in a fast-paced environment with a record of continuously increased responsibility
• Minimum 1 year of related manufacturing experience preferred
• Knowledge of Microsoft Office products
• Experience working with structured procedures and processes
• Ability to read and comprehend English instructions, correspondence, and/or memos is required, as is the capacity to write similar correspondence relaying opportunities or findings
• Skill to effectively present information in one-on-one and group settings is necessary
• Bilingual ability, particularly in Spanish, is desirable
• Basic addition, subtraction, multiplication and division

Competencies

• Communication
• Teamwork
• Productivity
• Quality of work
• Reliability and Attendance
• Service Focus
• Initiative
• Technical job skills

Physical Demands/Work Environment

• Stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time
• Stand, walk, bend, and reach with hands and arms
• Frequently lift and/or move up to 25 pounds
• The noise level in this location is moderate (use of computers, printers and machines)
• Ability to work varying schedules to include nights, weekends, holidays and overtime

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

Equal Employment Opportunity

We provide equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, religious beliefs, age, sex (including pregnancy), sexual orientation, gender identity or expression (including transgender status), national origin, ancestry, status as a protected veteran or disabled veteran, physical or mental disability or history of disability, genetic information, marital status, or any and all other categories protected by under applicable Federal, state or local law. This policy extends to all associates and to all aspects of the employment relationship. Any associate who violates this policy will be subject to disciplinary action up to and including termination.